MSG File Reader

RE: MSG File Reader

PabloTorrSTEMDO — Wed, 19 Nov 2025 12:37:19 GMT

Hi everyone, i'm getting an unexpected result when trying to read a msg file. The "from" field, is giving this value:

/O=EXCHANGELABS/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=53C1D5E55A4E49B993240D301098B2F1-9B22D187-AD

I'm not sure about how ithe plugin is working, but when using an online tool to read the MSG, i'm only able to capture the name & surname. But this plugin is giving us email, but not in this case. What is happening here?

thanks!

RE: MSG File Reader

Appian AppMarket — Fri, 31 Oct 2025 22:00:00 GMT

v1.0.13 Release Notes

Updated the content access methods to their latest versions.

RE: MSG File Reader

Appian AppMarket — Fri, 10 Oct 2025 22:00:00 GMT

v1.0.12 Release Notes

Fixed a bug where the node takes up too much of the heap space.
Patch fix.

RE: MSG File Reader

MauRap1993 — Fri, 12 Sep 2025 14:59:59 GMT

Hi everyone,

We are currently experiencing a critical issue while using the plugin.

Specifically, we’ve observed a significant increase in heap space utilization on the server nodes, which is severely impacting performance and even causing server restarts.

Do you have any suggestions or recommendations on how to resolve this?

Best regards,
Maurizio

RE: MSG File Reader

Appian AppMarket — Mon, 21 Oct 2024 22:00:00 GMT

v1.0.11 Release Notes

Fixed the issue with retrieving inline images from the MSG file.

RE: MSG File Reader

Thomas Pulliam — Thu, 12 Sep 2024 17:16:29 GMT

Hello,

Every time we try to read a .msg file that has inline image attachments, we receive the following error:

ERROR : java.lang.RuntimeException: java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.toString()" because the return value of "org.apache.poi.hsmf.datatypes.AttachmentChunks.getAttachFileName()" is null

Example file here: [View:/cfs-file/__key/commentfiles/f7d226abd59f475c9d224a79e3f0ec07-6a3a2124-0e1a-44f7-93f6-efb685fde7ab/sample-email-with-inline-images.msg:320:240]

RE: MSG File Reader

diogoc743132 — Thu, 11 Jul 2024 12:30:36 GMT

Hi,

I am getting this error when I try to read a .msg file.

ERROR : java.lang.NullPointerException: Cannot invoke "org.apache.poi.hsmf.datatypes.StringChunk.getValue()" because the return value of "org.apache.poi.hsmf.datatypes.Chunks.getEmailFromChunk()" is null

I have attached the file that I am using.

[View:/cfs-file/__key/commentfiles/f7d226abd59f475c9d224a79e3f0ec07-6a3a2124-0e1a-44f7-93f6-efb685fde7ab/Account-Information-Change-Request.msg:320:240]

RE: MSG File Reader

Appian AppMarket — Thu, 06 Jun 2024 22:00:00 GMT

v1.0.10 Release Notes

The output parameter “from” now returns email instead of displayName.

RE: MSG File Reader

Vic Liang — Mon, 03 Jun 2024 23:32:29 GMT

The output "from" captures the display name only, not the from email address

RE: MSG File Reader

Linh — Tue, 28 May 2024 03:47:16 GMT

Hi team, I'm having an issue with this plug-in that the generated output .html document is coming out blank. The .msg file itself does have content in it though. Is there any way to fix this?

RE: MSG File Reader

Appian AppMarket — Thu, 30 Nov 2023 23:00:01 GMT

v1.0.9 Release Notes

Updated plugins as of Appian Version 23.2

RE: MSG File Reader

Appian AppMarket — Tue, 01 Aug 2023 22:01:27 GMT

v1.0.8 Release Notes

Bug fixes

RE: MSG File Reader

Ferosha — Fri, 21 Jul 2023 13:15:52 GMT

Receiving error after installing the plugin : ERROR com.vuram.plugins.msghandler.ReadMsg - PLUGIN ERROR : java.nio.file.NoSuchFileException: /apps/appian/_admin/accdocs1/6055/10008917.rpmsg

Kinldy help

RE: MSG File Reader

Appian AppMarket — Thu, 20 Jul 2023 22:00:57 GMT

v1.0.7 Release Notes

Bug Fix

RE: MSG File Reader

adithyay811 — Mon, 12 Jun 2023 17:49:38 GMT

Hi,

I'm trying to use the above plugin to convert .msg to .html files. I was able to retrieve all the outputs of the smart service. But, the generated document is null / blank. Can some one suggest what needs to be done?