HTML to PDF

RE: HTML to PDF

Guy — Wed, 25 Mar 2026 09:47:50 GMT

We are having issues with images not displaying in the pdf when using the smart service "HTML to PDF (Page Number and Custom Fonts)".

The same images display fine when using "HTML to PDF" smart service.

RE: HTML to PDF

Appian AppMarket — Tue, 02 Dec 2025 23:00:00 GMT

v3.0.1 Release Notes

Bug fixes

RE: HTML to PDF

safeth.habibija.personifyhealth — Tue, 02 Dec 2025 12:23:14 GMT

Hi team,

we also have an issue with the PDF conversion once we updated the plugin from 2.1.12 to 3.0.0.

The document generated is displayed as empty, even the file is not 0 size.

We also utilize a font document and an HTML template with an included image.

RE: HTML to PDF

Josh Shelofsky — Fri, 21 Nov 2025 20:39:31 GMT

Hi Vuram team,

After upgrading from version 2.1.1 to version 3.0.0, we are observing an issue with generating PDFs with the plugin with the following conditions:

1) A font document is passed to the smart service

2) An image is included in the HTML

Version 2.1.1 of the plugin supports this, so this appears to be a regression. Are you able to check if a bug was introduced in the latest version and provide a fix? I'm happy to provide a simple HTML file that we're using to reproduce the issue.

RE: HTML to PDF

Appian AppMarket — Fri, 07 Nov 2025 23:00:00 GMT

v3.0.0 Release Notes

Deprecated existing nodes and added new smart services nodes with the same functionality with a timeout parameter.
Updated libraries.

RE: HTML to PDF

Oliver Burling — Mon, 29 Sep 2025 15:00:57 GMT

Hi Vuram team, I've been doing some testing with this plugin and sometimes it will fail silently, like the issue Andrei is having below. This failure does indeed hold the app-server node hostage, meaning any other processes on it will eventually time out.

This could be a problem for businesses that rely on this plugin for their processes, as the only way you can track this is either via looking at long running processes or having built a failsafe mechanism for processes that run for over a period of time.

If you'd like a couple of HTML documents that we've been able to crash it with, please email me and I can send them across.

RE: HTML to PDF

udhay kumar — Fri, 26 Sep 2025 14:23:07 GMT

We have encountered an issue with the plugin’s HTML-to-PDF conversion. When attempting to render a tick mark inside a checkbox in the generated PDF, the tick mark is not displayed as expected. Instead, it is converted into a # symbol in the PDF output. This issue appears to be related to font or Unicode character support during the conversion process.

As a workaround, we are currently displaying a tick mark inside square brackets (e.g., [[emoticon:7e405c0fb3114c2594c00fd89a9d9667]]) next to the label to indicate selection.

Could you please advise if there is a recommended approach or any planned updates to support proper rendering of tick marks in PDF output? Any guidance or improvements would be appreciated.

RE: HTML to PDF

Andrei Iordache — Fri, 26 Sep 2025 12:40:05 GMT

Hello,

There is some problem with the plugin since the beginning of August. The plugin appears to be failing silently — process nodes remain unattended, and the application engine continuously attempts to convert HTML to PDF without completing the task.

This behavior is causing the application engine to fill up with stuck processes, which risks leading to a full engine crash and potentially a broader environment failure.

RE: HTML to PDF

ganeshg0004 — Wed, 02 Jul 2025 13:59:05 GMT

Hi, I am using HTML to PDF(page number and custom font) smart service to generate PDF file in Arial font. but in generated file bold style text is not clearly visible if I open generated file in any browser and if I use adobe acrobat reader I can see everything clearly.

Please help on this, file should be in proper format in all application

RE: HTML to PDF

nivethas0001 — Wed, 25 Jun 2025 10:03:54 GMT

I had issue in retaining the format of the html template when generating PDF using the PDF from HTML template, but this plugin resolved the issue....:)

RE: HTML to PDF

salilr0401 — Tue, 24 Jun 2025 11:01:18 GMT

Hello,

I have a requirement where I want to build a html file out of a template which would have some special characters i.e Greek characters.

The html file is generated properly and even the alphabets are also displayed eg:

But when the same file is converted to PDF using the HTML to PDF plugin the Greek alphabets are not displayed.

We are currently using:

HTML Doc from Template to generate the HTML document.
HTML to PDF plugin to convert the HTML into a PDF.

Can any one suggest what we can do here ,any configuration we can use?

Regards,

Salil Raje

RE: HTML to PDF

GregorKrizanic — Wed, 18 Jun 2025 11:51:16 GMT

Hi, if the image size is > 100kb, the image is not added to the pdf. Is there a size limitation for included images?

RE: HTML to PDF

Anurag — Fri, 16 May 2025 05:43:05 GMT

Health check shows - HTML To PDF Conversion (com.vuram.plugins.htmltopdfconversion) references deprecated Appian APIs
[deprecated] com.appiancorp.exceptions.AppianException.getMessage(). Team any plan to release updated plugin using latest Appian APIs

RE: HTML to PDF

Radhamani Ramasamy — Fri, 02 May 2025 16:18:50 GMT

Hi,

What are all types of page format text is supported by this plugin? & Could you also provide a sample input we need to pass for each format?

RE: HTML to PDF

palash agrawal — Thu, 24 Apr 2025 09:07:43 GMT

Hi, Facing an issue to render the image's in the PDF. Images are stored in the appian application folder.

Seems like we may need to convert all those images into base 64 but unable to find an option to convert an image to base64 string from rule directly.

Suggest me the best way to render the images in PDF that are stored in the appian folder.