<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Outlook Email Poller</title><link>/b/appmarket/posts/outlook-email-poller</link><description>Overview 
 The Outlook Email Poller is a smart service plugin designed to seamlessly connect with Microsoft Outlook, read unread emails, and store them securely in MySQL, Oracle, or MariaDB databases. 
 Key Features &amp;amp; Functionality 
 
 Read Unread Mails</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Tue, 19 Aug 2025 10:05:43 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Stewart Burchell</dc:creator><slash:comments>0</slash:comments><description>&lt;p&gt;The download appears to not have any DDL Scripts for the database tables that the document description says it supports. There are no scripts for MySQL, MariaDB, Oracle or MS SQL Server. Did the latest version omit these? If so can they be re-added please?&lt;/p&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Fri, 25 Jul 2025 22:00:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v3.0.7 Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fix – Fixed the error of returning mailRecordIds as null when there is an error.&lt;/li&gt;&lt;li&gt;Security Patch update&lt;/li&gt;&lt;/ul&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Thu, 24 Apr 2025 09:29:33 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Salmeda Sandhya</dc:creator><slash:comments>1</slash:comments><description>&lt;p&gt;Could anyone please tell the configuration of this plugin, from where can I get the required details in the below screen shot&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;img src="/resized-image/__size/640x480/__key/commentfiles/f7d226abd59f475c9d224a79e3f0ec07-36f7d676-4db3-438a-8077-aef17b903365/pastedimage1745486961842v1.png" alt=" " /&gt;&lt;/p&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Fri, 04 Apr 2025 17:30:37 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>vaibhavm0005</dc:creator><slash:comments>1</slash:comments><description>&lt;p&gt;Hi Team,&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Thank you for developing this plugin. We have been using this plugin to extract email data from an outlook inbox and create requests for each email. The plugin is quite stable and works fine except for a couple of scenarios which we have observed and I would need your help on this.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;When the inbox receives a very long email either very long content in the body or many attachments with total size exceeding 25 MB, the mail poler&amp;nbsp;keeps timing out. This also causes any new emails, that come after the large email , to not create requests and keep them unread. As a manual workaround, what we currently do is , mark that large email as manually read and create a manual request for it so that the mail poler can continue creating requests for the other emails.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We don&amp;#39;t often get very large emails, most of time we receive smaller emails but once in a while we do get a very large email and we can&amp;#39;t prevent our users from sending them.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;We currently run the Mail poler process at a 3 min frequency (so every 3 mins the mailpoler checks the inbox in loop) and we have set the TimeLimit parameter to 250000 (250 seconds or 4 minutes).&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Can you please investigate this scenario and see if the plugin code can be further tuned so it doesn&amp;#39;t time out or suggest us how we can better error handle this situation.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Fri, 31 Jan 2025 23:00:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v3.0.6 Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fix – Deletes attachments that are saved in the folder if there is any error in saving the email in database. &lt;/li&gt;&lt;/ul&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Thu, 05 Dec 2024 23:00:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v&lt;/strong&gt;&lt;strong&gt;3.0.5 Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fixes&lt;/li&gt;&lt;/ul&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Tue, 19 Nov 2024 23:00:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v&lt;/strong&gt;&lt;strong&gt;3.0.4 Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fixes&lt;/li&gt;&lt;li&gt;Updated libraries&lt;/li&gt;&lt;/ul&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Fri, 01 Nov 2024 22:00:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v&lt;/strong&gt;&lt;strong&gt;3.0.3 Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Fixed the issue in Saving Mail Record Id&lt;/li&gt;&lt;/ul&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Fri, 28 Jun 2024 05:20:53 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Riyaz Ahmad Ganaie</dc:creator><slash:comments>0</slash:comments><description>&lt;p&gt;Hi,&lt;/p&gt;
&lt;p&gt;I am trying implement this plugin using my personal outlook account, but I am getting the error:&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;span class="CollapsibleOutputNode---print_value"&gt;&amp;quot;{&amp;quot;errorMessage&amp;quot;:&amp;quot;Authentication failed. Received empty access token.&amp;quot;}&amp;quot;.&lt;/span&gt;&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span class="CollapsibleOutputNode---print_value"&gt;Can someone explain this issue?&lt;/span&gt;&lt;/p&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Mon, 24 Jun 2024 22:00:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v3.0.2 &lt;/strong&gt;&lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ol&gt;&lt;li&gt;Bug fixes &lt;/li&gt;&lt;li&gt;Changed the following column types from Varchar2(2000) to CLOB for Oracle database &lt;/li&gt;&lt;li class="ql-indent-1"&gt;TO_EMAILS &lt;/li&gt;&lt;li class="ql-indent-1"&gt;TO_NAMES &lt;/li&gt;&lt;li class="ql-indent-1"&gt;CC_EMAILS &lt;/li&gt;&lt;li class="ql-indent-1"&gt;CC_NAMES &lt;/li&gt;&lt;li class="ql-indent-1"&gt;BCC_EMAILS &lt;/li&gt;&lt;li class="ql-indent-1"&gt;BCC_NAMES &lt;/li&gt;&lt;li class="ql-indent-1"&gt;IN_REPLY_TO &lt;/li&gt;&lt;li&gt;Changed the column type of IN_REPLY_TO column from Varchar(2000) to TEXT for mysql, mariadb and MS-SQL&lt;/li&gt;&lt;/ol&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Mon, 22 Apr 2024 22:00:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;V. &lt;/strong&gt;3.0.1 &lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;div&gt;Included support for MS SQL Server Database&lt;/div&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Wed, 10 Apr 2024 22:00:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v3.0.0 &lt;/strong&gt;&lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt; Updated libraries. &lt;/li&gt;&lt;li&gt; Added feature to ignore inline attachments using a boolean property. &lt;/li&gt;&lt;li&gt; Changed the logging severity to info when there are no unread emails found. &lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Wed, 31 Jan 2024 23:00:00 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v2.0.1 &lt;/strong&gt;&lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fixes. &lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Tue, 09 Jan 2024 23:00:01 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v2.0.0 &lt;/strong&gt;&lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Included new output parameter in all smart services - Mail Record Id (List of Number Integer) which returns the primary key of the mail records inserted in the database. &lt;/li&gt;&lt;li&gt;Changed the datatypes of the following database columns in all smart services from BLOB to TEXT types (changed only in mySQL and mariaDB – not for Oracle DB). &lt;/li&gt;&lt;li class="ql-indent-1"&gt;SUBJECT – BLOB -&amp;gt; TEXT &lt;/li&gt;&lt;li class="ql-indent-1"&gt;BODY_PREVIEW – BLOB -&amp;gt; TEXT &lt;/li&gt;&lt;li class="ql-indent-1"&gt;BODY_HTML – LONGBLOB -&amp;gt; LONGTEXT &lt;/li&gt;&lt;li class="ql-indent-1"&gt;BODY_TEXT – LONGBLOB -&amp;gt; LONGTEXT &lt;/li&gt;&lt;li&gt;Note: Existing users kindly change the datatype of these columns in the database before using this new version.  &lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item><item><title>RE: Outlook Email Poller</title><link>https://community.appian.com/b/appmarket/posts/outlook-email-poller</link><pubDate>Wed, 20 Sep 2023 22:00:15 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:36f7d676-4db3-438a-8077-aef17b903365</guid><dc:creator>Appian AppMarket</dc:creator><slash:comments>0</slash:comments><description>&lt;div&gt;&lt;strong&gt;v1.5.2 &lt;/strong&gt;&lt;strong&gt;Release Notes&lt;/strong&gt;&lt;/div&gt;&lt;ul&gt;&lt;li&gt;Bug fixes&lt;/li&gt;&lt;/ul&gt;&lt;div&gt;&lt;br /&gt;&lt;/div&gt;&lt;img src="https://community.appian.com/aggbug?PostID=2508&amp;AppID=50&amp;AppType=Weblog&amp;ContentType=0" width="1" height="1"&gt;</description></item></channel></rss>