/b/appmarket/posts/amazon-connect-component-1213112747Overview Amazon Connect is an omnichannel cloud contact center. You can set up a contact center in a few steps, add agents who are located anywhere, and start engaging with your customers. You can create personalized experiences for your customers usingen-USTelligent Community 12https://community.appian.com/b/appmarket/posts/amazon-connect-component-1213112747Wed, 25 Oct 2023 22:00:30 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:621f5876-3ccb-4044-b148-76ce69bfb1d0Appian AppMarket0<div><strong>v2.0.0 </strong><strong>Release Notes</strong></div><ul><li>Added visibility control in amazonConnectAgentAppField to enable or disable wisdom.</li><li>Enhanced the UI in amazonConnectAgentAppField.</li><li>Merged the functionality of amazonConnectCCPField and amazonConnectAgentAppField. Both CCP and Agent App can be accessed using the amazonConnectAgentAppField. </li><li>Added client chat capability through a new component field - amazonConnectClientChatField.</li><li>Bug fixes.</li></ul><div><br /></div><img src="https://community.appian.com/aggbug?PostID=3694&AppID=50&AppType=Weblog&ContentType=0" width="1" height="1">https://community.appian.com/b/appmarket/posts/amazon-connect-component-1213112747Tue, 12 Sep 2023 22:00:28 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:621f5876-3ccb-4044-b148-76ce69bfb1d0Appian AppMarket0<div><strong>v1.0.1 </strong><strong>Release Notes</strong></div><ul><li>Bug fixes</li></ul><img src="https://community.appian.com/aggbug?PostID=3694&AppID=50&AppType=Weblog&ContentType=0" width="1" height="1">