/b/appmarket/posts/infosys---unified-claim-processing-solutionOverview Insurance carriers face increasing pressure to deliver faster, more transparent claims experiences while controlling costs, leakage, and compliance risks. However, claims operations are often fragmented across multiple legacy systems, manualen-USTelligent Community 12https://community.appian.com/b/appmarket/posts/infosys---unified-claim-processing-solutionWed, 22 Apr 2026 10:00:00 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:22565697-df99-4881-a271-fd3ef2054f5dAppian AppMarket0<div><strong>v2.0.0 Release Notes</strong></div><ul><li>This release focuses on enhancing operational efficiency, user experience, and compliance across the end‑to‑end claims lifecycle. Key Enhancements:</li><li class="ql-indent-1">Introduced configurable end‑to‑end claims workflows covering FNOL, adjudication, approvals, payments, and post‑settlement activities.</li><li class="ql-indent-1">Enhanced business rules framework to support faster decision‑making, straight‑through processing, and reduced claim leakage.</li><li class="ql-indent-1">Improved user experience for claims handlers and supervisors with intuitive task management, role‑based views, and real‑time status tracking.</li><li class="ql-indent-1">Added advanced dashboards and reporting capabilities to provide greater visibility into claim performance, workload distribution, SLA adherence, and key ESG‑related metrics.</li><li class="ql-indent-1">Strengthened fraud detection and control mechanisms through standardized validations, audit trails, and exception management.</li><li class="ql-indent-1">Expanded integration capabilities to seamlessly connect with core insurance systems, document repositories, and external data sources.</li><li class="ql-indent-1">Enhanced compliance with global accounting and regulatory standards through improved traceability and governance controls.</li><li>This release further strengthens scalability, configurability, and business agility, enabling insurers to deliver faster, more transparent, and compliant claims outcomes.</li></ul><div><br /></div><img src="https://community.appian.com/aggbug?PostID=3727&AppID=50&AppType=Weblog&ContentType=0" width="1" height="1">