Invalid email is not logged in the log file

RE: Invalid email is not logged in the log file

roopeshv1 — Mon, 20 Mar 2017 13:34:48 GMT

@christineh: Thanks for the response. will checlk what can be done at the SMTP level.

RE: Invalid email is not logged in the log file

roopeshv1 — Mon, 20 Mar 2017 13:32:27 GMT

@Vinayak: thanks for your response. In my case, sent email node is working absolutely fine but the receiver is not receiving email, so I just wann to have some kinda log which tells me whether the email is replayed or not.

RE: Invalid email is not logged in the log file

vinayakb — Sat, 18 Mar 2017 08:52:00 GMT

@Roopesh: We had a similar use case and we handled it using exception handler so that the flow does not breaks. The exception handler timer is then routed to another send email node which sends bounced email notification

RE: Invalid email is not logged in the log file

ChristineLHutchison — Fri, 17 Mar 2017 17:48:35 GMT

I am not aware of a way in Appian or the logs to track that, that is really at the level of the SMTP (email server) that you are using. Appian will know if it is successfully sent to the email server, but is then not informed of what happens there. Does that make sense?
Maybe someone here has a solution of a custom service or something that can look at the email server. Or can you look at the logs there?

RE: Invalid email is not logged in the log file

roopeshv1 — Fri, 17 Mar 2017 16:37:11 GMT

@staceyw, yes even we do it. Problem here is, logs are not showing when an email is sent to an invalid email address(properly formatted but an invalid one).

RE: Invalid email is not logged in the log file

Stacey Wright — Fri, 17 Mar 2017 16:15:26 GMT

We usually validate the email address (at least, the format) before the send email node, to reduce these errors. This is particularly helpful for user-entered email addresses, where we can provide a validation message on their task and prompt them to re-enter the email address as a valid one.