RE: Upgrade to 17.2 failed

Rama Thummala — Wed, 07 Jun 2017 06:38:43 GMT

Hi,

Please reinstall the suite again by following the installation guide. Yesterday we could upgrade our env to 17.2 successfully.

RE: Upgrade to 17.2 failed

Sasa Denda — Tue, 06 Jun 2017 23:34:42 GMT

Hi gabrielem,

Investigating the log you have attached, the first error I can see is;

09:32:48,523 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:32:48,511 [ServerService Thread Pool -- 84] ERROR com.appiancorp.applications.ApplicationsConfig - The Home application could not be created, all users will default to their task views.

Please see the following article to address this issue, community.appian.com/.../kb-1081-the-home-application-could-not-be-created-all-users-will-default-to-their-task-views-uuid-already-exists-error-when-viewing-certain-pages-in-designer

Furthermore, it seems like you have an error connecting to your SQL server as seen in the error below;

09:33:05,680 INFO [stdout] (ServerService Thread Pool -- 84) 2017-06-06 09:33:05,679 [ServerService Thread Pool -- 84] ERROR com.appiancorp.rdbms.datasource.BusinessDataSourceValidator - Data source: jdbc/appianSQLserver failed validation. No data stores will be affected. Cannot create PoolableConnectionFactory (The TCP/IP connection to the host 192.168.1.190, port 1433 has failed. Error: "connect timed out. Verify the connection properties. Make sure that an instance of SQL Server is running on the host and accepting TCP/IP connections at the port. Make sure that TCP connections to the port are not blocked by a firewall.".)

Can you confirm that it is running and that the configurations are correct.

In regards to the overall issue, please make sure you have followed all the steps in our update guide.
docs.appian.com/.../Upgrade_Guide.html