installed Appian But System Admin is not created

RE: installed Appian But System Admin is not created

jessg — Tue, 06 Mar 2018 08:01:09 GMT

Great!!!
Now its working fine, the main problems we had were cors error, the server-port name and net work connection to internet in the machine.

Thanks a lot for your help and your time.

Kind regards.

RE: installed Appian But System Admin is not created

aswinb608 — Mon, 05 Mar 2018 19:48:15 GMT

Any update on this?

RE: installed Appian But System Admin is not created

aswinb608 — Mon, 05 Mar 2018 16:29:04 GMT

Ok found what the issue was. First stop all appian services. From your custom.properties file remove http:// infront of conf.suite.SERVER_AND_PORT. You already mentioned http as the protocol in conf.suit.SCHEME. It should be : vitcdev-appian:8080. After you have changed custom.properties restart all appian services.

RE: installed Appian But System Admin is not created

jessg — Mon, 05 Mar 2018 16:06:43 GMT

Hi, the standalone.xml already has the unsecure interface like the way you say.

</interfaces>

Regards

RE: installed Appian But System Admin is not created

aswinb608 — Mon, 05 Mar 2018 12:54:36 GMT

Can you change the unsecure interface in standalone.xml to like this below:

<interface name="unsecure">
<inet-address value="${jboss.bind.address.unsecure:127.0.0.1}"/>
</interface>

RE: installed Appian But System Admin is not created

jessg — Mon, 05 Mar 2018 11:25:10 GMT

community.appian.com/.../1067.standalone.xml community.appian.com/.../Appian-files.zip

Hi, the files are in the .zip

Thanks again.

RE: installed Appian But System Admin is not created

aswinb608 — Fri, 02 Mar 2018 13:52:13 GMT

The reason why you are not able to access admin console is because of the following error:

CORS origin denied localhost:8080 not on allowed list:[]

The hostname:port in custom.properties vs jboss standalone.xml file seems to be the problem. Can you post custom.properties and jboss standalone.xml file pls?

RE: installed Appian But System Admin is not created

jessg — Fri, 02 Mar 2018 13:38:25 GMT

community.appian.com/.../0535.server.log

This is the log file.

Regards.

RE: installed Appian But System Admin is not created

aswinb608 — Fri, 02 Mar 2018 12:54:19 GMT

Can you please attach the entire server.log file....the error that you posted is a normal error msg. It doesn't help me in understanding the problem.

RE: installed Appian But System Admin is not created

jessg — Fri, 02 Mar 2018 11:36:44 GMT

Hi, i see this error:

2018-03-02 08:32:47,871 [Appian Timer - 2] WARN com.appiancorp.common.sigar.SigarLoader - Sigar native library not found at /native/sigar/sigar-amd64-winnt.dll
2018-03-02 08:32:47,889 [Appian Timer - 2] WARN com.appiancorp.common.sigar.SigarLoader - Sigar native library not available. Some system metrics are not available on Windows.

Regards and thanks.

RE: installed Appian But System Admin is not created

aswinb608 — Thu, 01 Mar 2018 15:11:39 GMT

can you tail server.log and capture the error msg thrown when you try to access admin console with the first user

RE: installed Appian But System Admin is not created

jessg — Thu, 01 Mar 2018 14:33:41 GMT

Hi, No, I just can loggin with the first user created in password.properties, but with this user i can´t access to admin console.
I tried to fill again the password.properties with a new user and restart Jboss but i cant loggin with the new user.

Regards.

RE: installed Appian But System Admin is not created

aswinb608 — Thu, 01 Mar 2018 12:47:28 GMT

Do you mean like you can't login into the environment at all with any accounts? If yes, then I would advise to add password.properties file back with values for the following properties:

conf.password.ADMIN_USERNAME
conf.password.ADMIN_FIRST_NAME
conf.password.ADMIN_LAST_NAME
conf.password.ADMIN_EMAIL
conf.password.ADMIN_TEMPORARY_PASSWORD

RE: installed Appian But System Admin is not created

harshav — Thu, 01 Mar 2018 12:46:31 GMT

no this doesn't work if you dnt have ur smtp server set up. so you have to create a new user in this way.

RE: installed Appian But System Admin is not created

harshav — Thu, 01 Mar 2018 12:45:10 GMT

hi jessg,

In my case the mistake what I have done is I have created the password.properties file with the user name Admin which is the actually user present.

But now when this didn't work for the first time I did the following steps.

Logged out of apian.
Stopped Jboss
Copied the password.example file to the password.properties file,
Created the user name as harsha
provided the password
saved it
started jboss
and I could able to login.

RE: installed Appian But System Admin is not created

miguelngelm — Thu, 01 Mar 2018 12:36:11 GMT

Hi , when create a process model of "Create User" this user cant get password, how can add a password to this user?

RE: installed Appian But System Admin is not created

aswinb608 — Fri, 02 Feb 2018 15:42:29 GMT

Easiest way is as Administrator, create a process model that has the "Create user" node and create an admin user like that....or else do the password.properties change like others mentioned

RE: installed Appian But System Admin is not created

jessg — Fri, 02 Feb 2018 12:45:00 GMT

Hello, How did u recreated the password.properties?
I did it like is showed in postintall guide, but i can´t log with the new user.

I did these steps:

log out current user (default user created in the first start)
stop jboss.
create a new password.properties
restart jboss.

I see the new file is erased

And i just can log with the defaul user, not the new.

Maybe i have to fill password. properties like the first time?

Regards

RE: installed Appian But System Admin is not created

harshav — Fri, 29 Sep 2017 06:48:36 GMT

Thanks sravanis for the inputs , but the solution for this is I recreated the passowrds.properties file and started the server and now it is working fine with the new Admin

RE: installed Appian But System Admin is not created

sravanis918 — Fri, 29 Sep 2017 06:45:27 GMT

Hi harshav,

I think you have to give the username as system administrator in password properties file because for administrator they won't have access to admin console.

please check the below screenshots: