Problem when starting Jboss while installing Appian 17.3

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Mon, 07 May 2018 06:45:27 GMT

Dear asifh ,

Please allow me to share with you the steps I took when setting up Appian:

1. Install Appian
2. Install the Hotfix
3. Install the Appian Liscenses
4. Install JBoss
5. Setup the repo repository and Register an environment (e.g. Dev)
6. Configure the 4 files "appian-ds.xml.Dev","standalone.xml.Dev","custom.properties.Dev","appian-topology.xml.Dev".
7. Configure Relational Databases
8. Configure Service Manager Password
9. Use the configure script to validate your environment's configuration and deploy Appian. (by then all the .dev suffix from the deployed docs in step 6 should be removed.)
10. Configure "web.xml"
11. Copy appian-topology.xml from <APPIAN_HOME>/ear/suite.ear/conf to <APPIAN_HOME>/data-server/conf
12. Create blank appian-ds.xml.dodeploy and suite.ear.dodeploy file
13. Start Appian

Please let me know if you have any questions going through the steps above.

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Mon, 07 May 2018 06:33:57 GMT

Dear asifh ,

For my understanding, Appian may not be run if you do not deploy the configuration through configure.bat. (i.e. instead of appian-ds.xml.dev, the file in your <JBOSS_HOME>/standalone/deployments/ should be appian-ds.xml , which its .dev extension is should be gone after deployment through configure.bat script.)

RE: Problem when starting Jboss while installing Appian 17.3

asifh — Sun, 06 May 2018 11:59:30 GMT

Hi joanneh ,
I have installed Hotfix-B over my 18.1 Appian installation.
What do you mean by connection with Data?? if you meant by connection string apian-ds.xml.dev file then it is there
For your information: I haven't run configuration or deployment commands through configure.bat script..

I have just installed the updates and ran the engine straightforwardly after that...

The above error message starts appearing once we ran Jboss in standalone mode

Thanx

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Fri, 04 May 2018 07:54:08 GMT

Hi asifh ,

Is your isntallation a fresh installation or upgrade? if it is an upgrade, could you please check again with your connection with the Data Store?

RE: Problem when starting Jboss while installing Appian 17.3

asifh — Thu, 03 May 2018 15:09:39 GMT

community.appian.com/.../1715.server.log

server.log file has been attached.

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Thu, 03 May 2018 14:56:56 GMT

Dear @asifh,

Would you please share the steps you have been taking, or sthe first error message that you spot in Jboss Log?

RE: Problem when starting Jboss while installing Appian 17.3

asifh — Thu, 03 May 2018 08:09:16 GMT

Thanks for your reply but unfortunately it didn't solve my issue

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Thu, 03 May 2018 01:28:49 GMT

Dear asifh ,

AFTER INSTALLING JBOSS and DEPLOYING THE HOTFIX, open up the <Appian_Home>/ear/suite.ear/web.war/WEB-INF/web.xml file, search for "cookie" to locate the codes below and comment them out :

RE: Problem when starting Jboss while installing Appian 17.3

asifh — Wed, 02 May 2018 11:52:27 GMT

hi Joanneh,
could you please tell us briefly what changes you have made to <Appian_Home>/ear/suite.ear/web.war/WEB-INF/web.xml file which've fixed the issue

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Wed, 04 Oct 2017 04:03:09 GMT

Thank you harshav !

I re-install the Jboss and finally known that the key lies with the web.xml file.

Some configuration was new in the web.xml file, but instead of MERGING them, I have WRONGLY OVERWRITTEN them.

Now the problem is fixed. Thank you so much for your help!

RE: Problem when starting Jboss while installing Appian 17.3

harshav — Tue, 03 Oct 2017 11:29:02 GMT

i also faced the same issue, I uninstalled the entire Jboss and did it again and it was working fine for me

RE: Problem when starting Jboss while installing Appian 17.3

joanneh — Tue, 03 Oct 2017 09:49:26 GMT

Thank you Ramanjaneyulu T, but it is not working...

RE: Problem when starting Jboss while installing Appian 17.3

Rama Thummala — Tue, 03 Oct 2017 09:36:00 GMT

joanneh , try to restart the JBOSS by deleting the temp and data folder again. Check if JBOSS is running in the background, if so kill the process before restarting.