RE: unable to start services

jonathan.guillen — Fri, 30 Mar 2018 16:02:54 GMT

Hello Ashwin,

Please verify that you are following the steps using the following links:

Installation guide for windows and JBoss

and

verify that your shutdown process was executed correctly using:

<APPIAN_HOME>\bin\jboss\jboss-eap-6.4\bin\shutdown.bat
<APPIAN_HOME>\search-server\bin\stop.bat
<APPIAN_HOME>\data-server\bin\stop.bat
<APPIAN_HOME>\services\bin\stop.bat -p password -s all

Verify that the following file exists and does not have the extensions,.undeployed.isdeploying or .failed:

<APPIAN_HOME>\_admin\_scripts\configure\templates\ear\suite.ear.dodeploy

Delete the following file if it has the extensions .undeployed, .isdeploying or .failed:

<JBOSS_HOME>\standalone\deployments\appian-mysql-ds.xml.deployed

I hope it helps.

Regards.