Unable to view tempo after site setup

RE: Unable to view tempo after site setup

Edwin Yesa Thangappan — Wed, 18 Sep 2019 11:35:53 GMT

Try clearing the cache or Open the tempo in Incognito to check whether the issue is because of the cache or not.

RE: Unable to view tempo after site setup

srinivasg0001 — Tue, 17 Sep 2019 20:38:45 GMT

The hosts file and all other config files have the same FQDN everywhere.

RE: Unable to view tempo after site setup

Tejas Kargutkar — Tue, 17 Sep 2019 20:36:44 GMT

Let me know if the above suggestions did not help. There may be multiple solutions for the symptom we are observing here.

RE: Unable to view tempo after site setup

mayureshs782 — Mon, 16 Sep 2019 21:48:29 GMT

srinivasg0001 If you are using linux operating system for installing or upgrading appian. Please check your host file some where in etc or home directory and whatever FQDN you have given for your IP, update the same in the host file. please let me know if you have any other concern.

RE: Unable to view tempo after site setup

srinivasg0001 — Mon, 16 Sep 2019 21:27:16 GMT

Hi Mayereshs782, were you able to resolve the issue based on joanneh's suggestion? We are having the same exact issue when we upgraded to 18.4. Admin and Designer pages come up fine but Tempo is blank.

RE: Unable to view tempo after site setup

joanneh — Wed, 09 Jan 2019 03:56:27 GMT

hi mayureshs782 , i was using 18.2 that time and it is a distributed environment.

You may double check your appian-topology.xml.Dev file in <APPIAN_HOME>/conf to see if you have configured it correctly.

RE: Unable to view tempo after site setup

mayureshs782 — Mon, 07 Jan 2019 08:08:33 GMT

Hello joanneh, I am facing same issue after upgrading to 18.4, Can you please tell in which version are you facing this issue and also let me know if it is distributed environment or not?
Thanks

RE: Unable to view tempo after site setup

joanneh — Thu, 28 Jun 2018 03:16:06 GMT

I have now found the solution:

The problem lies in the topology where the search-server is not right config. In the case of HA, the <search-server> tag should be repeated for multiple Search Servers Host started from <9301>, otherwise, use”localhost” and default port <9300>