Jboss Fails to start. Stuck at Jboss start.bat screen

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Fri, 24 Aug 2018 19:07:05 GMT

Thanks to everyone that advised on the solution, I had to request for a new temp license, deleted all the installed files, reinstalled everything back again using the instructions from the guide of 17.4. This time it started off well. Thanks again for coming to help.

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

vasuj — Thu, 23 Aug 2018 12:43:04 GMT

Hi Hemanth

I think its a license issue, did you put both the licenses k3(server/bin) and k4(data-server), as from 18.2 version we have 2 licenses which has to be set. please have a look at it once and if you find both are not set then add the licenses.

After adding both the licenses, try running engines and data-server and search-server, if the engines are up and if you find the status as " license valid " while checking for engines status.

Then you can start Jboss.

Go through the link-- docs.appian.com/.../Windows_Installation_Guide.html

thanks
Vasu

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Benhail — Thu, 09 Aug 2018 05:31:30 GMT

Had to try several times to resolve it

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Wed, 08 Aug 2018 20:43:24 GMT

Hi Benhail ,

Tried your advice too, still no go. Stuck at Jboss command prompt only.

Regards,
Hemanth

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Wed, 08 Aug 2018 20:41:31 GMT

Hi Tim,

I am running the start.bat from CMD, run as Administrator

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Benhail — Thu, 02 Aug 2018 05:37:03 GMT

I had the similar issue few months back.

Dont know the exact reason why this happened.

I did the following steps but not quite sure which one solved the issue.

1.Remove the licenses from the respective folders
2.Run configure.bat and Deploy configurations to both
3.Start the server

Obviously, you will end up with errors.

Once that happens, repeat the steps copying the active licenses.
1.Copy the active licenses to the respective folders
2.Run configure.bat and Deploy configurations to both
3.Start the server

Let me know what happens.

Note: Had to start the server several times in order to get it up and working.

Hope this helps

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Tim — Wed, 01 Aug 2018 22:20:52 GMT

Are you using a Windows service or start.bat from a command prompt? If the latter did you open the cmd window with “ Run as Administrator “?

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Wed, 01 Aug 2018 20:52:46 GMT

Hi Tim,

Yes, I deployed the temp licenses and followed all the instructions and cross checked multiple times before starting the instance.

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Tim — Wed, 01 Aug 2018 20:51:06 GMT

Well you can't start JBoss with first having your engines up and running. Have you requested and deployed the license files required to start the engines? Have you followed all the steps listed here: docs.appian.com/.../Quick_Start_Installation_Guide_for_Windows_and_JBoss.html

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Wed, 01 Aug 2018 20:47:10 GMT

Hi Tim,

I ran the Status script ( C:\appian18.2\appian\services\bin\status.bat -p <password> -c

And got the below result:
Service manager is not running across all nodes in the cluster. All engines are unavailable.

Note: The Jboss standalone.bat command was still not started, I am stuck at - ( ERROR [org.apache.catalina.core] (ServerService Thread Pool -- 138) JBWEB001103: Error detected during context /suite start, will stop it)

Please advice.

Thank you in advance,
Hemanth

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Sriramnar0001 — Wed, 01 Aug 2018 20:06:47 GMT

Hi Tim,

Thank you for your reply. I have not checked the status script. Will do so and post the results.

Thanks,
Hemanth

RE: Jboss Fails to start. Stuck at Jboss start.bat screen

Tim — Wed, 01 Aug 2018 20:02:15 GMT

Need to start with the basics, have you confirmed your engines are up and running with the status.bat script?
docs.appian.com/.../Status_Script.html