Email Issue

RE: Email Issue

yeswanththiyarir — Fri, 14 Sep 2018 14:10:02 GMT

Hi,
We encountered similar issue with sending the emails. In our case we were unable to send emails to email ids out side of the domain. The problem is our appian is configured to send emails to only those which has '@ourdomain.com'. Please make sure you don't have any limitations like this on yours.
Hope this helps.
Thanks,
Yeswanth.

RE: Email Issue

rajesh kilaru — Fri, 14 Sep 2018 14:05:59 GMT

1.Firewalls and spam filters aren’t always particularly fond of emails that contain links, images and attachments (particularly executables). Even emails that are too short sometimes trigger spam filters. Try writing a plain text email with no attachments to see if this is the cause
2.If you’re using a mail server, such as Exchange, there is a chance that it is incorrectly configured. This has been the cause of several of our customer’s problems in the past.
If all of the steps above don’t work, try the following
3.Email them from a different email account on a different server, e.g. Hotmail, Gmail or Yahoo Mail. This takes any potential SMPT error out of the equation

RE: Email Issue

rishub — Thu, 13 Sep 2018 13:47:44 GMT

Any updates please?