RE: Transfer Appian KC documents from Appian KC to New Common folder within same server

Raghuvaran Nagarajan — Tue, 02 Jul 2019 11:59:08 GMT

https://docs.appian.com/suite/help/19.2/Internal_Data.html#xml-property-defined-directories

RE: Transfer Appian KC documents from Appian KC to New Common folder within same server

Raghuvaran Nagarajan — Tue, 02 Jul 2019 11:55:18 GMT

HI Himanshu,

If the documents are currently stored in Appian's knowledge centers, The folder structure inside Appian /design view and in the server hosting these files will be completely different. You cannot expect the same folder structure in the server. Appian internally maintains the mapping between a appian document and its physical location in the host server and this is available to external parties only via JAVA APIs.

If the plan is to use a file share server to host these documents then please refer the below docs, where we can configure Appian to use a different path (Local drive/network drive/ file share server path) to host the collab files.

If you follow this approach, you might have to copy the entire accdocs1, accdocs2 and accdocs3 folder with its sub folders and files into the new server and Appian will continue to work normally.

I hope by this way there is no need to move the files to the central location via FTP/SFTP.

Thanks, Raghu