RE: Offline functionality with Single sign-on user

Anitha Rajendiran — Mon, 13 Apr 2020 04:40:21 GMT

Hi Robert,

Thanks for your help, but I didn't get chance to test this with clients yet. I will reply you soon.

RE: Offline functionality with Single sign-on user

Robert Shankin — Wed, 08 Apr 2020 19:36:12 GMT

From the docs:

Users who authenticate via SAML authentication cannot use Appian's Remember Me authentication and must rely on the SAML identity provider to manage when they need to re-authenticate.

Support for mobile authentication depends on the identity provider. Some mechanisms for authenticating with an identity provider (e.g., Kerberos) do not support mobile Web sign-in.

https://docs.appian.com/suite/help/20.1/Authentication.html#saml-authentication

This suggests that SSO users will need to be able to reach the IdP in order to log in. If you're using SAML for SSO.