How to find out the group name to which the task was assigned earlier

RE: How to find out the group name to which the task was assigned earlier

vinayp0002 — Tue, 22 Sep 2020 12:18:49 GMT

Hi Ankita,

Besides this solution, you can even get the history of the process by using getProcessHistoryInfo() function which is exposed through process history plugin - https://community.appian.com/b/appmarket/posts/process-history

RE: How to find out the group name to which the task was assigned earlier

Stefan Helzle — Mon, 21 Sep 2020 14:16:53 GMT

Great to hear. You are welcome :-)

RE: How to find out the group name to which the task was assigned earlier

ankitas0001 — Mon, 21 Sep 2020 14:13:35 GMT

Hi Stefan Helzle,

Thanks for your quick response. I have implemented that and it worked.

RE: How to find out the group name to which the task was assigned earlier

Stefan Helzle — Wed, 16 Sep 2020 17:31:44 GMT

This is how my task looks like after I accepted it.

task_assignee_owner() -> me

tp!assignees -> original assignees

Using the smart service reassign task I can use that information to assign it back to the group.

RE: How to find out the group name to which the task was assigned earlier

ankitas0001 — Wed, 16 Sep 2020 16:19:55 GMT

Hi Stefan,

I am still not getting the list of groups. Here task is already accepted by the user, I need to reassign those task back to the groups, but I'm not sure how I can get the history of the task assignment which can tell me to which group task was assigned earlier before being accepted by the user.
Since there are multiple such users who have left organization with active task in their queue, I need to reassign those tasks to actual groups before deactivating those users.

Thanks,

Ankita Singh

RE: How to find out the group name to which the task was assigned earlier

Stefan Helzle — Wed, 16 Sep 2020 15:57:32 GMT

I know. It depends on what your users are doing. If the user reassigns a task, then these will be the assignees, but as long and the user just accepts a task or gives it back to the group, tp!assignees will be the list of initial assignees.

RE: How to find out the group name to which the task was assigned earlier

ankitas0001 — Wed, 16 Sep 2020 14:51:29 GMT

Hi Stefan,

Thank-you for your response.

From tp!assignees I am getting the current assignee's. In my scenario I need previously assigned group names.

Thanks,

Ankita Singh

RE: How to find out the group name to which the task was assigned earlier

Stefan Helzle — Wed, 16 Sep 2020 08:44:49 GMT

Did you check the task property tp!assignees? This keeps the list of users and groups the task is assigned to. This is separate to the task owner.