Data Server failing after upgrade to 20.3

RE: Data Server failing after upgrade to 20.3

seanb356 — Mon, 26 Oct 2020 18:32:47 GMT

This issue was resolved by getting a new license for the server. I was not able to test your solution above.

RE: Data Server failing after upgrade to 20.3

michaelg0011 — Tue, 20 Oct 2020 21:58:53 GMT

I'm having an issue with the data server as well but for me the start.sh script isn't even completing. It just hangs and I have to ctrl+c to get out or do anything. I tried looking in the logs for something that would tell me what was wrong but couldn't find anything. I followed Tony's recommendation of re-migrating the data folder to no avail.

RE: Data Server failing after upgrade to 20.3

Tony Marziano — Fri, 09 Oct 2020 07:45:38 GMT

The screenshot is too small but there was an issue that resulted in restoring the k4.lic from the pre-migration installation (or backup). I recall doing this and it worked.

Also, follow these steps:

Copy the hs directory to <APPIAN-HOME>/data-server/data from the previous 20.x installation from which the environment was upgraded.
Now, navigate to <APPIAN-HOME>/data-server/data/hs folder and delete the below files:
.lastPurgedTxIds
.info
Start the data server