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<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Connect to other mailbox, and send emails via that mailbox</title><link>https://community.appian.com/discussions/f/administration/21384/connect-to-other-mailbox-and-send-emails-via-that-mailbox</link><description>Is there a way that Appian can connect to a different mailbox, and send mails via that connected mailbox? 
 This mailbox is application specific, that means only mails which are sent by certain processes should be using this. No other Appian processes</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Connect to other mailbox, and send emails via that mailbox</title><link>https://community.appian.com/thread/84304?ContentTypeID=1</link><pubDate>Wed, 04 Aug 2021 00:00:25 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:bfaaade6-db09-4edf-ba1b-4eff387112b5</guid><dc:creator>Raghuvaran Nagarajan</dc:creator><description>&lt;p&gt;You can use Appian&amp;#39;s custom sender option available in the send email smart services to configure your mailbox&amp;#39;s address.&lt;/p&gt;
&lt;p&gt;But in order to prevent spoofing Appian explicitly sets the sender and return path to its own email server (if on cloud) this will prevent any replies from reaching your mailbox.&lt;/p&gt;
&lt;p&gt;source: &lt;a href="https://docs.appian.com/suite/help/21.2/Configuring_Custom_Email_Senders.html"&gt;docs.appian.com/.../Configuring_Custom_Email_Senders.html&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;To avoid it you can setup a custom mail server to allow Appian to send emails from your mail domain.&lt;/p&gt;
&lt;p&gt;please refer this documentation, but it&amp;#39;s a lengthy process.&lt;/p&gt;
&lt;p&gt;&lt;a href="https://community.appian.com/support/w/kb/1757/kb-2100-overview-of-custom-smtp-server-setup-process-in-appian-cloud"&gt;community.appian.com/.../kb-2100-overview-of-custom-smtp-server-setup-process-in-appian-cloud&lt;/a&gt;&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>