https://community.appian.com/discussions/f/administration/22220/email---smtpHello All, We have followed the steps what we have in the appian documentation &quot;Mail Server Setup&quot; but unable to receive the emails, please anyone advise me what needs to check further from our side. Thanks Lakshmanen-USTelligent Community 12https://community.appian.com/thread/87037?ContentTypeID=1Mon, 18 Oct 2021 13:10:14 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:88c8207d-88d1-4954-bd16-5e11268c4cabsubhad<p>Hi&nbsp;</p> <p>Did we check if the email configuration on the admin console? Is it turned on?&nbsp;</p><div style="clear:both;"></div>https://community.appian.com/thread/87033?ContentTypeID=1Mon, 18 Oct 2021 09:50:29 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:52febd77-707b-42e3-bafb-f06ffc3e2acaRichard Michaelis<p>Hi lakshmana,</p> <p>there several possibilities:</p> <p>-<br />1.) is your network working fine?</p> <p>2.) did you use the suitiable instractions for your specific appian version?</p> <p>3.)what are your results for &quot;Testing and Troubleshooting&quot; your mail server?</p><div style="clear:both;"></div>