https://community.appian.com/discussions/f/administration/24931/pdf-smart-services-not-retaining-output-variable-valuesHi all, I have configured PDF merge and Extract PDF pages smart services for my use case. Both of them are working as expected when I initiate process model as administrator access. But, when I am initiating PM as viewer permissions the output variableen-USTelligent Community 12https://community.appian.com/thread/96508?ContentTypeID=1Mon, 20 Jun 2022 14:59:53 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:1342b6d4-c512-4f9d-8c1f-1fdcf9c19c19sharathp0003<p>Thanks Stefan, Updating editor permissions on the folder resolved this issue.</p><div style="clear:both;"></div>https://community.appian.com/thread/96470?ContentTypeID=1Mon, 20 Jun 2022 05:44:57 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c4ee6af3-8fe4-4312-9b65-202d47f6743cStefan Helzle<p>Does this viewer user have editor permission on the folder the new document is stored in?</p> <p>I recommend to assign the &quot;Error text&quot; output to a process variable to see what is going wrong.</p><div style="clear:both;"></div>