Where to look the Appian search sever logs.

RE: Where to look the Appian search sever logs.

vikrams247 — Fri, 02 Sep 2022 08:49:32 GMT

Thank you Stefan.

RE: Where to look the Appian search sever logs.

Stefan Helzle — Fri, 02 Sep 2022 08:48:23 GMT

If this is important, I would start checking the headers of the affected emails and check for the diverse timestamps to understand the path that emails took from Appian to the client. Once done, you might find out that the problem does not exist or you need to start further investigations.

RE: Where to look the Appian search sever logs.

vikrams247 — Fri, 02 Sep 2022 08:37:56 GMT

Any suggestion here. its in production and client is keep on asking on this.

RE: Where to look the Appian search sever logs.

Stefan Helzle — Fri, 02 Sep 2022 08:34:24 GMT

If the emails are sent successfully, then this is an issue outside of Appian and checking logs will not help.

RE: Where to look the Appian search sever logs.

vikrams247 — Fri, 02 Sep 2022 08:27:46 GMT

Thank you Mike. But the actual problem is with send email notification. we send email notification to recipient at the end of flow. On completion on different record email should receive by recipient at different time but they receives couple of email at same time. Kindly suggest me here.

RE: Where to look the Appian search sever logs.

deepakg271869 — Fri, 02 Sep 2022 03:33:40 GMT

Please refer Logging - Appian 20.2. It will let you know for which purpose which logs to check.

RE: Where to look the Appian search sever logs.

Mike Schmitt — Thu, 01 Sep 2022 16:15:36 GMT

You might be thinking of tomcat-stdOut.log?

RE: Where to look the Appian search sever logs.

vikrams247 — Thu, 01 Sep 2022 16:14:38 GMT

I was looking at system log but completely confused after checked some of the file list from there. Please find below.