Hi all, we are upgrading Appian from 7.0 to 7.4 version. we have done all stepshttps://community.appian.com/discussions/f/administration/2586/hi-all-we-are-upgrading-appian-from-7-0-to-7-4-version-we-have-done-all-stepsHi all, we are upgrading Appian from 7.0 to 7.4 version. we have done all steps required but when we copy the old engines to the new instalations we receive &quot;Inconsistent DBID on GW1&quot; in several engines. Any help?... OriginalPostID-107537 OriginalPostIDen-USTelligent Community 12RE: Hi all, we are upgrading Appian from 7.0 to 7.4 version. we have done all stepshttps://community.appian.com/thread/8987?ContentTypeID=1Wed, 23 Apr 2014 15:28:08 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:04178675-33d0-4d67-8cd0-1b6cdccbe1acSathya SrinivasanCan you contact your Appian account executive who will be able to assist you with this.<div style="clear:both;"></div>RE: Hi all, we are upgrading Appian from 7.0 to 7.4 version. we have done all stepshttps://community.appian.com/thread/8986?ContentTypeID=1Wed, 23 Apr 2014 15:20:11 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d9e94569-166b-40eb-bfe8-30f00eab8deevitorthow can i contact Appian Support? my user does&#39;t have permissions to open support cases.<div style="clear:both;"></div>RE: Hi all, we are upgrading Appian from 7.0 to 7.4 version. we have done all stepshttps://community.appian.com/thread/8985?ContentTypeID=1Wed, 23 Apr 2014 14:31:45 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:7f131e8b-6ae3-488e-bb68-5ca14db0667fSathya SrinivasanIt could be because the DB were not properly shutdown or something like that. I would recommend contacting Appian support who should be able to assist you with this.<div style="clear:both;"></div>