Test Failed SQL Server in Connected System - Community Edition

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Wed, 02 Apr 2025 15:11:52 GMT

Thanks Stefan. I keep trying....

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Wed, 02 Apr 2025 13:33:59 GMT

SQL server drivers are included by default, same as any of the other officially supported DB systems.

I think, from the Appian perspective, this should just work. But, there are so many things, firewall, network filters, etc., that can go wrong, that it is impossible to tell from the outside.

The other day, I connected an on-premise Appian kubernetes setup to an Azure hosted PostgreSQL. Just works.

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Wed, 02 Apr 2025 12:21:08 GMT

Hello Stefan, I've already asked the administrator to review the logs in Azure, but in the meantime I'd like to ask if it's possible to make this connection to an on-premise server: jdbc:sqlserver://192.168.15.202:1433;databaseName=DemoDB, is it possible in the cloud version?

I also checked the environment settings and I think the drivers are missing, is that correct?

Thanks

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Mon, 31 Mar 2025 16:11:17 GMT

OK. Just wanted to be sure on this. Without any details on the error, it is hard to say what is wrong. Do you have access to the logs on the server side?

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Mon, 31 Mar 2025 15:54:35 GMT

Hello,

Yes, here a new screenshot with the properties:

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Mon, 31 Mar 2025 15:09:13 GMT

In your screenshot, I see that you did not follow the hint regarding SSL.

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Mon, 31 Mar 2025 14:45:21 GMT

Yes of course, the DB is located in Azure.

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Mon, 31 Mar 2025 13:04:05 GMT

Well, then it is trail&error.

Did you enable SSL on the server side?

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Mon, 31 Mar 2025 13:00:25 GMT

Yes, and they told me that they cannot help for specific projects.

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Mon, 31 Mar 2025 12:52:57 GMT

Did you try to contact communityedition@appian.com?

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Mon, 31 Mar 2025 12:43:13 GMT

It's a bad idea, but we couldn't find any help from support, nor could we find specific documentation for this error. It's part of the desperation.

RE: Test Failed SQL Server in Connected System - Community Edition

allanfuentes — Mon, 31 Mar 2025 12:40:51 GMT

Hello David,

I've searched the entire site and can't find an option to view the log files. Does the cloud version I have have these limitations?

Thanks

RE: Test Failed SQL Server in Connected System - Community Edition

Stefan Helzle — Mon, 31 Mar 2025 12:17:02 GMT

Do you think it is a good idea to share server URL, database name und the account name of the admin on the public internet?

RE: Test Failed SQL Server in Connected System - Community Edition

David Jimenez — Mon, 31 Mar 2025 11:52:08 GMT

Do you see any error en logs?