https://community.appian.com/discussions/f/administration/38915/session-timeout-not-working-for-basic-usersWe are using Self Managed instance of Appian in Kubernetes. We have configured session timeout for 20 minutes in Admin console and using native login. This is working for System administrators but not working for Basic users. Do we need to update anywhereen-USTelligent Community 12https://community.appian.com/thread/147187?ContentTypeID=1Mon, 14 Apr 2025 12:52:24 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:f9afe646-c227-4235-aadc-b35139e50873Mathieu Drouin<p>No to my knowledge. This setting should apply to all users.</p><div style="clear:both;"></div>https://community.appian.com/thread/147186?ContentTypeID=1Mon, 14 Apr 2025 12:50:39 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:2b4b193a-2398-4c34-935a-b40b0b18ebe4Suja Mohan<p>Do we need to add the basic users in any of the system groups or do we need to configure this in custom.properties file?</p><div style="clear:both;"></div>https://community.appian.com/thread/147185?ContentTypeID=1Mon, 14 Apr 2025 12:49:22 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:a550f7cf-7f9e-4d0e-8510-34b9b6a3de35Mathieu Drouin<p>Very odd. I would log a support ticket.</p><div style="clear:both;"></div>https://community.appian.com/thread/147184?ContentTypeID=1Mon, 14 Apr 2025 12:48:16 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c5411ed0-4994-49f2-ab2c-7979ab505a83Suja Mohan<p>yes, basic users also using the native login</p><div style="clear:both;"></div>https://community.appian.com/thread/147183?ContentTypeID=1Mon, 14 Apr 2025 12:47:10 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d8c3538d-079d-487c-b322-31acd9270d1bMathieu Drouin<p>There should be no difference. Are the basic users using native login as well?</p> <p><a href="https://docs.appian.com/suite/help/25.1/Appian_Administration_Console.html#session-timeout">https://docs.appian.com/suite/help/25.1/Appian_Administration_Console.html#session-timeout</a></p><div style="clear:both;"></div>