RE: Third Party OAuth 2.0 Client JWKS File deleted from Server

Shubham Aware — Thu, 07 Aug 2025 12:04:19 GMT

Cannot recover deleted files - must recreate the OAuth configuration
Fix - Delete and recreate the OAuth Third Party Client configuration in Admin Console.

[quote userid="261797" url="~/discussions/f/administration/39583/third-party-oauth-2-0-client-jwks-file-deleted-from-server"] I'd like to locate the root cause, just in case there's an automatic process running in the server making these deletions to prevent it from happening again.[/quote]

For the root cause, Cleanup scripts(cleanup.bat/.sh) handle logs/archives but not documents, so check for manual deletion or unauthorized disk cleanup on the server.
https://docs.appian.com/suite/help/25.1/Data_Maintenance.html

Parallelly Contact Appian Support - They have access to detailed technical documentation and can provide authoritative guidance for your specific installation.