Is there a way to check when the Idle User Deactivation happened?

RE: Is there a way to check when the Idle User Deactivation happened?

Mike Schmitt — Tue, 11 Nov 2025 17:02:40 GMT

[quote userid="29883" url="~/discussions/f/administration/39918/is-there-a-way-to-check-when-the-idle-user-deactivation-happened/152383"]the schedule can be amended as per requirement or not.[/quote]

The schedule can be adjusted in the Admin Console. It will affect all users in the environment equally regardless of any other environmental factors (other than Service Accounts, which are exempt from automated deactivation).

RE: Is there a way to check when the Idle User Deactivation happened?

nirupamaanuragt — Tue, 11 Nov 2025 17:00:53 GMT

agreed. Thanks Mike Schmitt

RE: Is there a way to check when the Idle User Deactivation happened?

nirupamaanuragt — Tue, 11 Nov 2025 17:00:24 GMT

Thanks Shubham.

What I actually require is, if the automated de-activation is controlled at Appian end and the schedule can be amended as per requirement or not.

RE: Is there a way to check when the Idle User Deactivation happened?

Mike Schmitt — Tue, 11 Nov 2025 16:14:53 GMT

In agreement with Shubham, I went ahead and implemented my own system for this about 1 year ago, which tracks user logins manually per site/page (and does a nightly recap read-through of the login-audit CSV file and writes a dummy entry for any valid logins that may have been missed somehow), and a custom-designed process runs through and deactivates any users with no login for >60 days, writing various database entries for tracking purposes.

AFAIK one of the log files (user management) might reflect the appian-internal one, but I'm not sure.

RE: Is there a way to check when the Idle User Deactivation happened?

Shubham Aware — Tue, 11 Nov 2025 10:12:53 GMT

Just thinking about approaches
1) We can't rely on system logs (login history/audit logs) because Appian only stores the last 30 days of login information.
2) I recommend creating a simple process that is called via a Web API on every user landing page load. This process records the current user’s timestamp each time they log in or visit. You then have full control to compare this stored last login time with your deactivation period and send notifications accordingly.