task email notification

RE: task email notification

Stefan Helzle — Sat, 17 Jan 2026 10:13:56 GMT

You will have to found out whether this is a problem with the email application, or with how Appian sends email.

RE: task email notification

Shubham Aware — Thu, 15 Jan 2026 18:23:48 GMT

AFAIK,
Users who see other members = Those members are in their Outlook/email contacts.
Users who see only themselves = Other members are not in their contacts.
Partial list visible = Only some members are saved contacts.

Email clients like Outlook automatically resolve email addresses to display names if they're in your contacts. If not in contacts, the client may hide or not fully display the BCC/group recipient list.

RE: task email notification

Narasimha Reddy — Thu, 15 Jan 2026 13:40:58 GMT

Hi Harsha Sharma (harshas2775),
Everyone in the group is receiving email notifications, but the issue is that some people can see other members in the ‘To’ field of the email, while others can only see their own name. Additionally, those who can see other members only see a limited number of people from the group. and all peoples configuration is same

RE: task email notification

Harsha Sharma — Thu, 15 Jan 2026 08:46:17 GMT

The assignment tab of user input task has the users or groups to which the task should eb assigned to. Check this tab if you have the 'Notify task assignees of new task via email and mobile push notification if applicable' enabled.

Also, the corresponding process might have this 'Notify task assigness' checkbox disabled and then a custom email is sent using Send E-mail smart service. IF that is the case then check its configuration.