Unable to open /designer in new 7.9 install

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Mon, 19 Oct 2015 04:05:46 GMT

We changed in Repo directory but forgot to deploy the configuration, we have also opened the port 8080 on server as it was blocking the requests .

RE: Unable to open /designer in new 7.9 install

Eduardo Fuentes — Mon, 19 Oct 2015 04:03:48 GMT

I thought you said it was already the FQDN in your comment with the screenshots. Glad it's working fine now.

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Mon, 19 Oct 2015 04:02:40 GMT

It was issue with conf.suite.SERVER_AND_PORT configuration property. it got resolved after changing this property name to FQDN

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Fri, 16 Oct 2015 11:04:23 GMT

I tried above steps but this time also result is same

RE: Unable to open /designer in new 7.9 install

Eduardo Fuentes — Fri, 16 Oct 2015 10:47:48 GMT

RE: However if i access this from local server with localhost in URL it works fine on all browsers

---> Login this way and create a System Administrator account, go to /suite/admin -> Embedded Interfaces -> CORS Allowed Origins -> Add "mymachine.mydomain.com:8080" and see if that helps. I'm thinking this is a hosts file issue

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Fri, 16 Oct 2015 10:15:48 GMT

Hi Eduardo ,
This time i tried to install Appian 7.11 and i am able to access the tempo,apps,designer page but not design page from IE 11(throwing error mentioned in attachment 1).and for chrome and Firefox its giving 401 error(throwing error mentioned in attachment 2).
However if i access this from local server with localhost in URL it works fine on all browsers.

My Server and port setting are mentioned below

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=mymachine.mydomain.com:8080

Thanks
Ajinkya

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Thu, 02 Jul 2015 04:33:19 GMT

Analytics engine was down, I have restarted all engines and its working fine now.

RE: Unable to open /designer in new 7.9 install

Eduardo Fuentes — Wed, 01 Jul 2015 07:54:52 GMT

What's the output of:

<APPIAN_HOME>\\server\\_scripts\\diagnostic\\checkengine -s

does it show all Okay?

RE: Unable to open /designer in new 7.9 install

ajinkyab277 — Wed, 01 Jul 2015 07:53:15 GMT

I am able to access
expserver/.../designer
http://expserver/suite/apps

But when I tried to access

http://expserver/suite/design
its throwing below error message in logs
2015-07-01 03:46:03,971 [http-/0.0.0.0:80-10] ERROR com.appiancorp.ap2.PortalResponse - Error: 404 Message: /suite/design

http://expserver/suite/tempo/
it throwing below error message in logs

2015-07-01 03:47:00,932 [http-/0.0.0.0:80-10] ERROR com.appiancorp.common.config.ConfigObject - An error occurred while trying to initialize the config object com.appiancorp.ap2.LocaleConfig using the following resources: /WEB-INF/conf/locale-config.xml
com.appiancorp.kougar.driver.exceptions.SafeRetryException: Unable to acquire a Write connection. Safe to retry.

SERVER_AND_PORT property has been set to below value
conf.suite.SERVER_AND_PORT=expserver

RE: Unable to open /designer in new 7.9 install

Eduardo Fuentes — Wed, 01 Jul 2015 06:30:04 GMT

Maybe the conf.suite.SERVER_AND_PORT setting doesn't match your URL.