After upgrading to 7.2 rules and expressions in web content channels are no long

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

janakik — Fri, 24 Feb 2017 19:59:45 GMT

Hi Tim - Can you give the steps for resetting the analytics Engine.

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Tim — Fri, 03 May 2013 18:39:56 GMT

The hard reset of analytics helped. Thanks all.

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Tim — Fri, 03 May 2013 17:27:59 GMT

Migrating from 7.1 so no a giant leap. I'm going back to #1 and trying the delete analytics folders action

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

rayudua — Fri, 03 May 2013 17:26:11 GMT

Tim, From what prior version did you upgrade to 7.2?

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Eric — Fri, 03 May 2013 17:15:35 GMT

Clarification: Review steps #1 and #2.

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

michael.lee — Fri, 03 May 2013 17:15:27 GMT

Hi Tim,

I've made a support case for us to research this issue.

Mike

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Eric — Fri, 03 May 2013 17:14:09 GMT

Tim, you need to delete the analytics directories to accomplish the reset. The engines will be recreated using the upgraded execution data. Review step #2 under the "Migrate your Appian Engine" section of the migration guide.

forum.appian.com/.../Migration_Guide

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Tim — Fri, 03 May 2013 17:05:24 GMT

No joy I'm afraid. I did reset analytics as per the upgrade notes. I've just shut everything again and copied the pa.kdb file into each of the gw folders and renamed to be the highest numbered value - I assume this is still the correct process for resetting analytics. I've tried various browsers and cache clearing.

RE: After upgrading to 7.2 rules and expressions in web content channels are no long

Myles Weber — Fri, 03 May 2013 16:54:29 GMT

Did you reset analytics as part of upgrade? If not, please do. If yes, try a restart. If that doesn't solve it, try reseting analytics again. Please let me know if that works.