Administration - Recent Threads

Delete applications with contents

tgarciaruiz — Wed, 24 Jun 2026 11:39:49 GMT

Hi team,

We're struggling the the disk usage of our training environment as it's reaching its full capacity, there are several applications that can be deleted completely. However, there's no bulk deletion of applications including its contents, out-of-the-box.

Do you know any easier way to perform these deletions?

P.D.: We would like to delete the DB objects (tables, views, etc) related to these applications as well.

Thank you in advance!

Regards,

Tomás

You have set up SAML for single sign-on (SSO) in your cloud environment. Which three options could you enable in the Attribute Mapping section of the Admin Console to sync with a user's profile in Appian?

rakhiv392811 — Wed, 17 Jun 2026 14:19:07 GMT

You have set up SAML for single sign-on (SSO) in your cloud environment. Which three options could you enable in the Attribute Mapping section of the Admin Console to sync with a user's profile in Appian? (Choose three.)

Options: A- 'Create new users upon sign in.'

B- 'Group Membership Synchronization.'

C- 'Remember Me on web and mobile.'

D- 'Reactivate deactivated users upon sign in.'

E- 'Update user attributes upon sign in.'

Can anyone help to get the correct of above question?

Unable to find internal error code list as admin

juliocs35777 — Thu, 11 Jun 2026 16:59:53 GMT

Hi Appian Community,

I’m currently investigating Appian internal errors (APNX) in an Appian Cloud environment.

I found a KB-1107 that references ErrorCode*.properties files under a path like:

<APPIAN_HOME>/ear/suite.ear/resources/text/java/com/appiancorp/suiteapi/common/exceptions

The issue is that, even though I have administrator permissions in my Cloud environment, I can’t find any way to access that error code list or those files.

I’d like to ask if anyone in the community can help clarify this:

Is there any customer-accessible list of internal error codes for Appian Cloud environments?
Is there any way to review those codes without filesystem access to the server?
Has anyone worked with those property files or found a useful reference for support/troubleshooting?
When Appian only shows an issue identifier, is there any public reference to interpret or map it?

I’m not trying to expose anything sensitive, just trying to understand the correct approach in Cloud for reviewing or interpreting these codes.

Thanks in advance.

😢

Active Directory Synchronization

janakiramk524063 — Mon, 08 Jun 2026 18:46:27 GMT

Appian Experts,

I have a question regarding AD Synchronization. We have our SAML setup to "Update user attributes upon sign in". This works perfectly fine when a user is Added/Removed from a specific entitlement in AD that is mapped to a group on Appian and that users logs in to Appian.

However, the issue arises if the users is removed from an entitlement in AD group and he never logs in again to Appian. The user remains part of the group and get task assigned till someone manually removes the user from the group in Appian.

I am pretty sure a lot of us here in the Community has encountered this situation. Can any suggest an automated way to Sync the users in AD to the groups in Appian w/o logging in.

Thank you,

Janaki Ram

Basic user logins

Hasini Marturu — Wed, 03 Jun 2026 05:56:40 GMT

I am unable to log in using Basic User accounts in my Appian Cloud environment, while admin accounts are working fine.

I have verified that the users are active and have the required group memberships. Password reset was also attempted, but the issue persists.

Has anyone faced a similar issue or can suggest what configurations or logs I should check?

Thanks.

User group was deleted by the user for deployment

Keizo Watsuji — Tue, 02 Jun 2026 03:31:46 GMT

Hello,

We experienced an issue where an application deployed to the production environment did not work correctly.

After investigation, we found that the process failed because a required user group was missing. We further checked deletion.log and found that the deployment service account appears to have deleted the group.

Log excerpt:
2026-05-29 10:18:57,597 [http-nio-8080-exec-28] INFO com.appiancorp.common.logging.DeleteLogger - Successful deletion of objects: id=3126; types=group; names=["xxxx"]; deleted by user=[xxxx].

However, we could not find any deployment record corresponding to this timestamp.

My question is:
Is there a way to trace the actual operation performed by the deployment user account, even if there is no deployment record at that time?

Any guidance would be appreciated.

Thank you.

Query admin console setting info in an appian process/interface

kl0001 — Fri, 29 May 2026 03:49:43 GMT

Hi, my use case here is while managing a bunch of test users, I want to be able to determine for each of those test users, if their passwords have expired or going to expire so that we can display it as a warning to whomever is managing those test accounts. As such, I'm wondering if there's a way to be able to query information from system logs into a process/interface or be able to query admin console settings information?

Thanks in advance

pluginuploader-1.0.0.jar plugin file

srinivasd298896 — Wed, 27 May 2026 11:40:02 GMT

Hi ,

We are running Appian 25.3.690.0 on Kubernetes and need the pluginuploader-1.0.0.jar plugin file. Our original dev environment used it as an init container to pre-install plugins. Can you provide the download link or the file?"

Could not find any version of "pluginuploader" jar file, could you someone help me on this please.

Quicker help is much appreciated.

Regards

Srinivas

"Any leads for Appian Developer job opportunities? Certified developer actively looking!"

sowmyak430150 — Thu, 21 May 2026 01:35:47 GMT

Hi everyone, I hope this is okay to post here! I'm a certified Appian Developer currently looking for new job opportunities and not getting much traction yet.

A bit about me:

Appian Developer Certified
Currently preparing for Senior Developer Certification
[3 years] experience with Appian
Open to full-time, contract, or remote roles

If anyone knows of openings, is hiring, or can refer me to the right people, I would really appreciate it! Feel free to comment or send me a direct message.

Thank you in advance

Cannot request SAML Assertion for SBAF Authorize Click since user is not valid for SBAF

Behin Jebarson — Tue, 12 May 2026 10:18:59 GMT

When user logs in using SAML, they face 403 access denied error. We checked the users ID and they have the required access levels. When checked on tomcat-stdout logs we see the following issue 'Cannot request SAML Assertion for SBAF Authorize Click since user is not valid for SBAF'. Any leads on this?

Case Management Studio Portal Issue

JMAHABI2 — Mon, 13 Apr 2026 20:09:29 GMT

Having an issue when attempting to configure cmgt studio portal module.

Errors are:

Incompatible function used. Refactor the portal object precedents to only use functions compatible with portals. Incompatible functions will not work in a published portal. The following precedents use an incompatible function: CMGT_UTIL_SystemTimezone [usertimezone].

Incompatible plug-in(s) detected Refactor the portal object precedents to only use plug-ins compatible with portals. Using incompatible plug-ins can cause the published portal to error. Precedent(s) containing incompatible plug-in(s): CMGT_Document_Sub_UploadDocument [Content Tools], CMGT_UTIL_LoadBrandingMap [Appian Solutions Plugin]

Also CMGT_Portal_Case_IntakeForm is missing from the portal module, is this a known issue?

Facing issue while deploying to PROD

Swapnil Kharate — Tue, 07 Apr 2026 03:43:35 GMT

I am deploying a package to PROD in Appian. One object got depkoyed while other couldn't as deployment completed with errors. When I checked the log, it said the particular object is open. But thing is the object isn't open anywhere. Besides, i also logged out and logged in once to check but still, deployment was failing for the particular object and it is saying the object is being edited by me.

Daylight Saving Time changes for UK

nileshs1603 — Tue, 17 Mar 2026 06:44:42 GMT

We switch our primary timezone from GMT to GMT+1 in the Appian admin console during UK daylight saving time.

In the application, we display all dates using a text() function, like this:

if(

a!isNotNullOrEmpty(ri!dateTime),

text(ri!dateTime, "dd/MM/yyyy hh:mm AM/PM"),

)

However, as soon as the timezone is updated in the admin console, the displayed date values shift according to the new timezone. This causes the date and time shown in the UI to change even though the stored datetime has not changed.

Is there any way to keep the displayed date consistent regardless of timezone changes?

SAML retain casing

Gabriele Minardi — Tue, 10 Mar 2026 10:12:17 GMT

Hi,

in our environment the IdP changed some usernames from lowercase to uppercase. Appian configured for SAML authentication with "Retain Casing" option, returns error code 401. Do you have any experience that the configuration option at docs.appian.com/.../SAML_for_Single_Sign-On.html
can resolve the issue, and can these changes be made hot or do some services need to be restarted?

Thanks!

how to change user last name in the application?

Appianrookie — Tue, 03 Mar 2026 22:08:00 GMT

Hello,

I need to change/update user last name. Can it be done through the backend database?

Thanks,

Raj

High Memory Usage - DEV site

AllenP — Tue, 03 Mar 2026 13:15:23 GMT

We’re experiencing recurring high memory usage in our Appian Cloud DEV environment that is leading to emergency restarts. This typically occurs outside of normal development hours, when there is little to no active user activity.

As part of troubleshooting, we have:

Cleared all processes that had stopped due to exceptions
Removed older versions of process models and interfaces
Reviewed for obvious runaway process instances
Reviewed guidance in KB-2011

Despite this cleanup, the memory spikes continue.

Has anyone encountered similar behavior in a DEV environment with low user activity? If so:

Were scheduled processes, integrations, or unattended background jobs the root cause?
Are there specific logs or metrics in Appian Cloud that are most helpful for identifying memory drivers?
Does exporting and removing older, inactive applications from DEV meaningfully reduce memory consumption, or is memory primarily driven by actively executing objects?

Any guidance on deeper diagnostics or best practices for isolating memory usage in Appian Cloud would be greatly appreciated.

LDAP/Active Directory Synchronization

Mayank_Verma — Mon, 02 Mar 2026 12:55:29 GMT

Hi team, I have a question. I have an issue concerning the user license count and was under the impression that some users may have been inadvertently reactivated without anyone manually doing it. Since, we use LDAP sync, if a user is re-enabled in the Active Directory (AD), the next LDAP sync process in Appian will detect this change and automatically reactivate the user account in Appian.

Anyone have any experience with this issue on how we can stop LDAP from reactivating users?

Could not upload "Document Name ". Reason: You do not have sufficient privileges to create a new version

iswaryan3520 — Thu, 26 Feb 2026 10:05:42 GMT

I am trying to replace the existing document with new document but I'm getting this error . I'm using the primary key of the each record as target ,I configured the update as record action, and I cannot delete the existing record because that Id is used as main request id since the record is created with document upload.

Deployment issue with synchronized records with integration

julioc0004 — Mon, 23 Feb 2026 12:13:16 GMT

Good morning.

I am trying to deploy an application that contains records synchronized with integration. This is the first deployment of the application, and I am using the compare and deploy option. When creating the package, all elements of the application are included, but not the records synchronized with integration. The records are in the application, as are the calls to the synchronization services. However, these elements are not included. I have tried adding them to the package after the option appears, but when I check again, it still indicates that the elements are not included.
What could be the problem, and how could it be solved?

Thank you very much and best regards.

Translated with DeepL.com (free version)

In "monitor" section there is a "go to customizable report" link

nicolaem159908 — Fri, 13 Feb 2026 15:25:18 GMT

In "monitor" section there is a "go to customizable report" link. I tried to filter them based on the name. I tried (see below the print-screen):

-Name like "Daily"

-Name like "Daily%"

What exactly is the proper way? I need to filter all reports that start with "Daily". The above 2 didn't work. Any idea?

Thank you so much.

Monitor Disk, Memory and CPU usage metrics through logs in Appian Cloud environment

veerareddynandikanti — Wed, 04 Feb 2026 19:35:26 GMT

Hi Everyone,

We are looking for the ways to monitor the Disk, Memory and CPU usage metrics through logs in Appian Cloud environment and send alerts if it reaches certain thresholds. I know Appian Support will notify us through a support ticket when certain threshold reaches, but we would like to have our own monitoring and automated alerts before Appian Support creates the ticket to act on it immediately. Also, we know that we can monitor these metrics through Appian Support portal which is not an efficient way as this needs to be monitored manually during our entire business hours.

If we have these logs, we wanted to get them to our Splunk logs and create the alerts accordingly when a particular metric reaches certain thresholds which will reduce the manual effort and can respond on time. So please let me know if anyone implemented this kind of feature in your Appian Cloud space.

Appreciate your response.

Thank you,

Veera

User Start Page going to tempo when it is not set as tempo

AlexChaddock — Fri, 23 Jan 2026 11:07:32 GMT

Hi,

I am having an issue where if I log out of an environment and log back in again, the screen I am presented with is tempo as opposed to the site page that I have configured in the user start pages section of the admin console. There are no other pages (tempo included) configured in the admin console except for the one that I want. I have tried removing all users from the tempo users group but that does nothing.

This is happening for all users. I don't know of any other way to configure user start pages other than the tab in the admin console.

Does anyone know anything about this and any way to fix it? It is going to be an issue for end users in a live system where we do not use tempo at all.

Many thanks

Connected Claims , unable to download

kowsalyavijayan — Wed, 21 Jan 2026 18:20:35 GMT

Hi,

I am an Appian Partner, but not seeing Connected claims in download list. Should i pay exta for this ?

Need Separate Deployment Email Recipients per Application

sanjuktab2257 — Fri, 16 Jan 2026 21:00:56 GMT

We have two separate Appian applications, but deployment notification emails currently go to the same global recipient list. We need different groups to be notified based on which application is deployed. What is the recommended way to achieve this?

task email notification

Narasimha Reddy — Thu, 15 Jan 2026 07:28:59 GMT

There is a User Input Task in the process model that is assigned to a group. All users are receiving emails, but some members receive an email with only their email address in the ‘To’ field, while I received the same email with 10 members listed in the ‘To’ field. where to set this configuration