Community Edition not provisioned

RE: Community Edition not provisioned

Mike Schmitt — Mon, 20 Feb 2023 19:58:19 GMT

I had to request a fresh one a week or so ago and there was a bug where my request would just disappear (i.e. refreshing the page would just show the "request" button again as if i'd never clicked it).

I emailed them and they had that issue taken care of within an hour or so.

Also: watch out for the auto-delete timeout! they don't mess around! I lost my original one, wherein i'd built a small but fully-branded Portal proof-of-concept for my company... that was a big ouch.

RE: Community Edition not provisioned

scottw0009 — Mon, 20 Feb 2023 19:01:26 GMT

Thanks for the response. Good to know it is not just me. They sent me an email again at 1:30pm from the support email that said "We have received your request for an Appian Community Edition environment, but are currently experiencing high request volumes, so fulfillment will be delayed. Once an environment becomes available, you will receive an email with your log-in details." So I guess they are having a rough day over there.

RE: Community Edition not provisioned

BethF0217 — Mon, 20 Feb 2023 18:25:30 GMT

I sent a request yesterday around 11:00 PST and I am still waiting for access. I resent a request this morning. It has always been 45 minutes to get access, so they must be overloaded. I just emailed communityedition@appian.com, try contacting them that way.

RE: Community Edition not provisioned

Stefan Helzle — Mon, 20 Feb 2023 18:24:28 GMT

You can contact communityedition@appian.com.