https://community.appian.com/discussions/f/best-practices/12917/process-message-typeIn looking at the product documentation that was provided in regards to the mail server setup links, I was able to take away the fact that a process model can be triggered using an email. However, could someone please help me in understanding whetheren-USTelligent Community 12https://community.appian.com/thread/58062?ContentTypeID=1Wed, 18 Jul 2018 04:14:08 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:f2fce325-ddb3-4eeb-94c8-6ef2ed4e9d44Sandeep DeshmukhHi <a href="/members/joshuam937">joshuam3</a> ,<br /> <br /> AS per my knowledge, Yes, Process can be triggered without setting up the Appian Inbox.<br /> Below links will be helpful :<br /> <a href="https://docs.appian.com/suite/help/18.2/Sending_an_Email_Message_to_a_Process.html">docs.appian.com/.../Sending_an_Email_Message_to_a_Process.html</a><br /> <a href="https://docs.appian.com/suite/help/18.2/Mail_Server_Setup.html">docs.appian.com/.../Mail_Server_Setup.html</a><br /> <br /> Thanks,<br /> Sandeep<div style="clear:both;"></div>