Data on UI

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:58:44 GMT

Quick suggestion. If you are writing the data using write to DSE and getting data from records, why not to use write records and delete records directly?

RE: Data on UI

venkatrea696188 — Thu, 01 Feb 2024 11:57:35 GMT

It Syncs Automatically

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:56:28 GMT

Another doubt, if we use "Delete from data store entity", then how it the possibility of record sync

RE: Data on UI

Mathieu Drouin — Thu, 01 Feb 2024 11:49:22 GMT

If you are using the Write to Data Store there shouldn't be an issue.

But if the data is not being synced, that would indicate there is some other process (either in Appian or outside Appian) that is writing data that doesn't support data sync.

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:46:33 GMT

We are using Write to data store entity smart service to update/insert the data, still is there a chance of data sync?

RE: Data on UI

Mathieu Drouin — Thu, 01 Feb 2024 11:43:52 GMT

Because only data persisted with the 3 smart services above are synced back to the Record.

Any other changes to the DB (either via a SQL Script on the backend or the 2 Smart Services I listed above) won't be synched at the time the data is changed, they will be picked up in the next scheduled sync.

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:41:39 GMT

No, we are using Write to data store entity smart service.

But, if this is a sync issue how the already available data could be disappeared?

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:38:47 GMT

You can look for sync history in the record type to see if it failed someday.

RE: Data on UI

Mathieu Drouin — Thu, 01 Feb 2024 11:37:37 GMT

Definitely looks like a data sync issue.

Likely, you have something writing directly to the database that doesn't subsequently sync.

Are you using the Stored Procedure or Query Database Smart Service by any chance?

https://docs.appian.com/suite/help/23.4/Query_Database_Smart_Service.html

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:32:27 GMT

Sure, Thanks

Can you please mention more details about the logs. What kind of logs are available?

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:28:25 GMT

[quote userid="259728" url="~/discussions/f/best-practices/33915/data-on-ui/128638"]

You don't have access to the DataStore
You don't have access to the recordType
You are not in the record level security configuration
You have some default filters working
The record type is not synced
The connection to DB is broken
The mapping between your CDT and table in the DB in invalid

[/quote]

Can't think of anything other than these. If it happened only once, there could be one of these problems.
You can try to check for the logs of that day if they are still available. And if this happens regularly, then I think the right time to debug is when the data isn't coming up. That time, you can test objects individually to see what is causing this issue.

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:24:42 GMT

Nothing

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:23:34 GMT

And tell me if you have any API that writes data in the table. Any source from which the data is getting written to the DB other than "Write Records"?

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:22:19 GMT

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:19:13 GMT

Is your DB connected with some other application, outside Appian, that changes the data?

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:15:14 GMT

yeah, got it.

One last scenario,

What could be the case

when the data is available on 1st Jan 10 PM and

we don't have data on UI on 2nd Jan Appian 1 AM and

it is available at 2nd Jan 5 PM, all the times the data is available in the DB.

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 11:08:01 GMT

An overnight sync happens somewhere between 1 and 2 AM. Assuming you are using records.

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 11:01:22 GMT

What could be the case when we don't have data on Appian 1 AM and it is available at 2 AM, both the times the data is available in the DB.

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 10:47:48 GMT

You don't have access to the DataStore
You don't have access to the recordType
You are not in the record level security configuration
You have some default filters working
The record type is not synced
The connection to DB is broken
The mapping between your CDT and table in the DB in invalid

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 10:45:28 GMT

I want to understand in which scenarios the data would not load. How can we classify at an higher level.

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 10:40:25 GMT

I still don't have a very good idea. Can you post some screenshots of the interface, and result you are getting from the queryEntity/queryRecordType and the DB?

RE: Data on UI

Purvaja — Thu, 01 Feb 2024 10:34:28 GMT

We are quering data from DB and showing on the UI that table has around 5L records.

RE: Data on UI

Harshit Bumb (Appyzie) — Thu, 01 Feb 2024 10:12:24 GMT

Tell us more about the problem. The objects involved, the data size, screenshots, code, and anything that adds more light to the issue.