Related Actions Not Getting Refreshed

RE: Related Actions Not Getting Refreshed

Abhay Dalsaniya — Wed, 08 Feb 2023 14:31:41 GMT

Another issue could be missed activity chaining in the process used to update the data.

RE: Related Actions Not Getting Refreshed

shreyaa25 — Wed, 08 Feb 2023 06:39:42 GMT

Hi Abhay, thanks for the reply! we are not using synced records as we are using a view to populate this record as well as there are some limitations to the data model which doesn't work in favour of data synced records.

RE: Related Actions Not Getting Refreshed

shreyaa25 — Wed, 08 Feb 2023 06:36:37 GMT

Hi Peter, thanks this seemed to have worked! Just a query, would this impact performance of the page?

RE: Related Actions Not Getting Refreshed

Abhay Dalsaniya — Tue, 07 Feb 2023 21:31:28 GMT

Did you checked the sync options under record type configurations? is it enabled ?

If sync is enabled additional configurations need to be provided like following.

Learn more about record data sync at - https://docs.appian.com/suite/help/22.4/records-data-sync.html

RE: Related Actions Not Getting Refreshed

Peter Lewis — Fri, 03 Feb 2023 21:24:00 GMT

Can you try to add logic in your grid that shows / hides the actions there? I realize this may be duplicative of visibility rules you have in the record type, but I think it should achieve what you're looking for.