Unable to sync due to a system failure

RE: Unable to sync due to a system failure

rohity0003 — Mon, 16 Oct 2023 19:35:42 GMT

Tried something suggested by another senior DEV that worked:

The Primay Key for the source table was an Unsigned Int. We removed the Unsigned portion, and the recordType is able to sync now without issue.

RE: Unable to sync due to a system failure

rohity0003 — Mon, 16 Oct 2023 18:37:23 GMT

Hi Mathieu, thanks for the reply and the related thread. The PK in the db is an unsigned int(10) on Auto_Increment. In Appian, it's mapped to a Number (integer) type.

It may be of significance, that the db also has some thing not reflected in Appian:

1. unique composite key made of up three fields

2. Key indexing for six fields

RE: Unable to sync due to a system failure

rohity0003 — Mon, 16 Oct 2023 18:29:42 GMT

Hello Mathurambika, thanks for replying. This is a new process model, which never used the DSE. It was set to only use recordType for the table.
Which configuration did you want to have a look at? ( I am using the 'Write Records' data service with nothing but the 'Records Input' configured )

RE: Unable to sync due to a system failure

Mathieu Drouin — Sat, 14 Oct 2023 13:32:07 GMT

Did take a look at this thread? community.appian.com/.../apnx-3-1000-030-record-sync-failure

Is it possible there is an issue with the underlying type in the db?

RE: Unable to sync due to a system failure

mathurambika0708 — Fri, 13 Oct 2023 22:44:44 GMT

Hi Rohit,

Since you have removed the write to DSE node, I hope you have validated and published the process model before you start your testing. Also, it would be helpful to investigate if you could share a picture of your process model configuration.