After Record action existing page does not refresh the Interface or grid

Question

Hello, 
 I have a record action which shows "Add comment" and after completing/adding the comment details the record action should get updated to database or record. But it is not refreshing dashboard or interface. Only after page refresh page only it's refreshing but not immediately after the action submission. 
 a!columnLayout(
contents: {
a!recordActionField(
actions: a!recordActionItem(
action: 'recordType!{6d2a7f52-9952-4737-bb95-d3f3a29c06ac}PIMS Project Details.actions.{4e341a40-54be-42c6-ac1e-7e52004c1fca}comment',
identifier: ri!projectDetails['recordType!{6d2a7f52-9952-4737-bb95-d3f3a29c06ac}PIMS Project Details.fields.{dedeac6d-7da7-4635-82db-b4816e2daa36}projectId']
),
style: "SIDEBAR_PRIMARY",
display: "LABEL"
),

},

Thanks, 
 Chiranjeevi

Mike Schmitt · Answer

That looks fine - you don't have any internal local variables which is what I was worried about (it would be fine but sometimes people don't realize that the cached internal local variables in expression rules like this might not be updating when they think they would). 
 I know it might not seem to be required, but what if you add a " sync records " node following your Write Record node above? At least, just to see if it makes any difference to the behavior, whether or not you keep it there. Because, the one thing I'm still worried about is that your record action completes and exits before the new entry has quite had time to sync (i'm not sure how fast this is usually supposed to happen, as i haven't had a chance to try this scenario for myself yet).

Mike Schmitt · Answer

Are you using any local variables within " rule!xxxxx( " (your query for local!commentsHistory )?

Bhargavi Prakash · Answer

please make sure you have also used refreshVariable inside the rule what ever is used inside the local variable local!commentsHistory. As that rule refreshes it should also have same definition for local variable inside the rule.

Mike Schmitt · Answer

Please show the definition(s) for any relevant local variable(s). 
 And as always, please insert any code longer than 1 or 2 lines into a Code Box, making sure it retains its indentation as might be seen in the Interface Editor.

Magesh Waran G · Answer

Chiranjeevi Ghantasala 
 Use refreshVariable for the local variable where you query the comments, setting the parameter refreshAfter: "RECORD_ACTION". And, ensure that the process model nodes are activity chained up to the write comment node.

Mike Schmitt · Answer

This looks correct - but we still need to see the relevant local variable definition(s) on your dashboard interface to see whether they're configured properly to refresh after a record action.

Konduru Chaitanya · Answer

Hi Chiranjeevi Ghantasala , Your process model looks fine. You will have to provide us more detail on how your expression is configured within the dashboard Interface. We would need to see where your data is coming from. Also may be you can update the end node to terminate the process.

Harsha Sharma · Answer

Can you share the code from interface where you are fetching the comments data in interface? If its a local variable, refresh variable or a rule input? If its a refresh variable have you added refreshAfter parameter as RECORD_ACTION ?

After Record action existing page does not refresh the Interface or grid

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