RE: To calculate cycle time

Shubham Aware — Fri, 15 May 2026 05:02:54 GMT

Use networkdays(receivedDate, closedDate, cons!PUBLIC_HOLIDAYS) in a sync-time custom record field - this works cleanly in Process HQ reports.
For dynamic holidays, maintain the constant by periodically syncing it from your holiday table via a scheduled process.

RE: To calculate cycle time

subhankar-Maantic — Fri, 15 May 2026 03:11:32 GMT

Step 1 — Create a Holiday Table in DB

sql

CREATE TABLE PUBLIC_HOLIDAYS (
  holiday_date DATE,
  holiday_name VARCHAR2(100)
);

Step 2 — Create an Expression Rule

Build rule!CALC_BusinessDays(startDate, endDate)

Step 3 — Custom Record Field


rule!CALC_BusinessDays(
  startDate: recordType!YourRecord.fields.receivedDate,
  endDate:   recordType!YourRecord.fields.closedDate
)