To calculate cycle time

RE: To calculate cycle time

Harsha Sharma — Fri, 15 May 2026 10:07:34 GMT

Function calworkdays() returns the number of net work days between two datetimes excluding weekends and holidays by default. This is supported in Sync Time custom record field as well. So you can configure an expression like below.

 fn!calworkdays(rv!record[HS Test.fields.startDate'], rv!record[HS Test.fields.endDate'],"IndiaHolidayCalendar")

The last parameter takes in a 'calendar_name' which can be created using 'Process Calendar' in Designer->Objects view. It is an optional parameter. If you don't have a process calendar then system calendar is the default value which is used as 'calendar_name'.

Since sync-time custom record filed dont support constants use the process calendar name as string (e.g. IndiaHolidayCalendar). Hope it helps.

RE: To calculate cycle time

Shubham Aware — Fri, 15 May 2026 05:02:54 GMT

Use networkdays(receivedDate, closedDate, cons!PUBLIC_HOLIDAYS) in a sync-time custom record field - this works cleanly in Process HQ reports.
For dynamic holidays, maintain the constant by periodically syncing it from your holiday table via a scheduled process.

RE: To calculate cycle time

subhankar-Maantic — Fri, 15 May 2026 03:11:32 GMT

Step 1 — Create a Holiday Table in DB

sql

CREATE TABLE PUBLIC_HOLIDAYS (
  holiday_date DATE,
  holiday_name VARCHAR2(100)
);

Step 2 — Create an Expression Rule

Build rule!CALC_BusinessDays(startDate, endDate)

Step 3 — Custom Record Field


rule!CALC_BusinessDays(
  startDate: recordType!YourRecord.fields.receivedDate,
  endDate:   recordType!YourRecord.fields.closedDate
)