<?xml version="1.0" encoding="UTF-8" ?>
<?xml-stylesheet type="text/xsl" href="https://community.appian.com/cfs-file/__key/system/syndication/rss.xsl" media="screen"?><rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:wfw="http://wellformedweb.org/CommentAPI/"><channel><title>Data visibility issue of a service account in a grid.</title><link>https://community.appian.com/discussions/f/data/40492/data-visibility-issue-of-a-service-account-in-a-grid</link><description>Hi Appian Experts, 
 Need your help regarding the data visibility. 
 There is a scenario where our business users are not able to see the full name of a service account in a grid that is getting data from a database via a Sync disabled record, whereas</description><dc:language>en-US</dc:language><generator>Telligent Community 12</generator><item><title>RE: Data visibility issue of a service account in a grid.</title><link>https://community.appian.com/thread/154886?ContentTypeID=1</link><pubDate>Wed, 10 Jun 2026 07:45:14 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:c591fb24-1b39-4300-bd53-0426c24e3c66</guid><dc:creator>Shubham Aware</dc:creator><description>&lt;p&gt;Business users can&amp;rsquo;t see the service account&amp;rsquo;s profile (User Profile Visibility), so user() returns blank. Admins always can.&lt;/p&gt;
&lt;p&gt;Add your group to the service account&amp;rsquo;s role map, or store the display name in the data.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item><item><title>RE: Data visibility issue of a service account in a grid.</title><link>https://community.appian.com/thread/154882?ContentTypeID=1</link><pubDate>Wed, 10 Jun 2026 06:48:02 GMT</pubDate><guid isPermaLink="false">d3a83456-d57b-489c-a84c-4e8267bb592a:59de2e17-9ca1-4b0e-a377-3fdd354fe1fa</guid><dc:creator>KavyaNatrajan</dc:creator><description>&lt;p&gt;What are the validations you are using in the grid column? Any restrictions for set of personas? If possible share the grid code as well.&lt;/p&gt;&lt;div style="clear:both;"&gt;&lt;/div&gt;</description></item></channel></rss>