mass re-assignment of tasks

RE: mass re-assignment of tasks

garym — Sat, 06 May 2017 18:41:52 GMT

@poorna - thank you so much :)

RE: mass re-assignment of tasks

Poorna Guduri — Sat, 06 May 2017 16:13:09 GMT

@garym - Yes, you can automate this.
Create the Portal Task Report -> Write an Expression rule with the function a!queryProcessAnalytics() and pass the above Report and the target User as Context Parameters along with the Batch Size & Sorting parameters for the Result-Set Manipulation -> Now create a process model -> Set the Start Index, Batch Size & Loop Counter -> Call the Expression Rule by passing the necessary parameters -> Fetch the Task Ids out of the Result-Set -> Convert the list to Number(Integer) type, if needed -> Call the Smart Service by passing the necessary parameters with MNI (Multiple Node Instances), if needed -> Set the Start Index, Batch Size & Loop Counter as per the need and you are done.
Though it is a one time job process, it contains both Looping and MNI so be conscious.

RE: mass re-assignment of tasks

Shyam Bommakanti — Fri, 05 May 2017 14:56:10 GMT

You can automate it.

RE: mass re-assignment of tasks

garym — Fri, 05 May 2017 14:43:10 GMT

@poorna - Just want to make sure I am understanding this. From the portal task report, I will be able to get the task Ids. However, can I automate this so that I can pass these values into a process model that loops through the reassign with privileges smart service or am I just manually obtaining these task Ids from the task report and passing them into a process model that calls on the reassign with privileges smart service?

RE: mass re-assignment of tasks

nareshc647 — Fri, 05 May 2017 02:04:04 GMT

Hi garym

To add one more point to Poorna Guduri , To avoid this type of problems in future add Escalations to all user input tasks.

RE: mass re-assignment of tasks

Poorna Guduri — Thu, 04 May 2017 13:07:45 GMT

Yes, You can pass the Report Context as the Specified User and so the Tasks Result-Set will be filtered out as expected. Keep in mind that you need to pass the same Report Context to the function a!queryProcessAnalytics() function while building the Expression Rule to fetch the Task Ids. It is mandatory for initial filtration of Result-Set.

RE: mass re-assignment of tasks

garym — Thu, 04 May 2017 12:35:28 GMT

@Poorna - Thank you very much. I think your point #2 would work. I haven't created a portal task report yet but are you saying that I would be able to filter out all the tasks for a particular user in this report and fetch those particular task Ids to be able to use in the reassign with privileges smart service?

RE: mass re-assignment of tasks

venkateshs329 — Thu, 04 May 2017 10:01:26 GMT

As per my understanding how can we find these particular task is assigned to these group ,
May be the user is part of multiple group and he/she accepted different tasks , how we are going to find these particular task is assigned to these group.
Thanks In Advance

RE: mass re-assignment of tasks

Poorna Guduri — Thu, 04 May 2017 05:51:01 GMT

Hi Gary, below are the few ways of handling this scenario:
1. If you want all of the tasks assigned on her name to be re-assigned to the group - you can simply delete the user from the group and restart the respective tasks and then all the tasks will be re-assigned to the respective groups. As there are bulk number of tasks you may take assistance of IFM Smart Service to re-start them, but before that you need to fetch the list of task Ids (Build a Portal Task Report with the User Context, Save the report in a Constant of type Document and then build an Expression rule with the function a!queryProcessAnalytics() to fetch the list of Task Ids and configure the same to the Query that you are going to pass to the IFM Smart Service)
2. Build a Portal Task Report with the User Context, Save the report in a Constant of type Document and then build an Expression rule with the function a!queryProcessAnalytics() to fetch the list of Task Ids. Now, build a Process Model to re-assign the list of tasks by using the Shared Component - Reassign With Privileges - and you can make it batch wise as the tasks are bulk in number.

Hope this helps

RE: mass re-assignment of tasks

garym — Wed, 03 May 2017 23:44:01 GMT

Is there a way to find all the tasks assigned to a particular user?

RE: mass re-assignment of tasks

garym — Wed, 03 May 2017 23:41:23 GMT

@shyamb - Is it the Execute Process Report that you are referring to?

RE: mass re-assignment of tasks

Shyam Bommakanti — Wed, 03 May 2017 19:06:03 GMT

Create a process using this shared component. Get all the tasks using execute report smart service, loop thru to reassign to users/groups.
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