https://community.appian.com/discussions/f/general/11221/is-there-a-way-to-generate-pdf-when-user-upload-msgI have requirement that if a user upload .msg file, it need to be converted into pdf. Is there any smart service available for this.en-USTelligent Community 12https://community.appian.com/thread/49353?ContentTypeID=1Thu, 12 Oct 2017 07:09:57 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:bf5914fa-7477-4bb4-9884-8ca32a8e7098vamshibAFAIK, there is no smart service available for converting .msg files to pdf. If you can try converting/saving .msg files to docx/html then there is a smart service available which can convert docx/html files to pdf. Please refer to the below link for more information Dynamic Document Generator(<a href="https://forum.appian.com/suite/sites/shared-components/page/shared-components/record/lMBCLGOdlMUpdGVqW3dQaIKmclBmvvNEj8vu_cjb7T-5YiPr4Fu8ly5Yj1s09uenE4RYzA8zKyx7eiUhuuvLnNSFAYwpKEpOiDWbirQWb8hBSHoDg/view/summary)">forum.appian.com/.../summary)</a><div style="clear:both;"></div>https://community.appian.com/thread/49339?ContentTypeID=1Wed, 11 Oct 2017 19:22:22 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:5b676496-aa95-4d94-8be1-706c73f58b2aColton Beck<p>I don&#39;t believe there are any existing plugins that can help with this, although there is one <a href="https://forum.appian.com/suite/sites/shared-components/page/shared-components/record/lMBCLGOdlMUpdGVqW3dQaIKmclBmvvNEj8vu_cjb7T-5YiPr4Fu8ly5Yj1s09uenE4RYzA8zKyx7eiUh--jLnM7N4LUQXUwrfR8V5Xwxa2eVERbbQ/view/summary">here</a> that can read .eml file types from Outlook.</p><div style="clear:both;"></div>