https://community.appian.com/discussions/f/general/14729/send-email-smart-service-unable-to-send-emailsAfter applying hotfix for 19.1 on-premise setup send e-mail smart service is unable to send emails out. There are no logs in tomcat or mail-listener. Appian is configured to send email out, Custom.properties has all SMTP settings, custom-email configurationen-USTelligent Community 12https://community.appian.com/thread/65997?ContentTypeID=1Thu, 18 Apr 2019 15:44:46 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c43112a8-e3da-4926-8978-848e6348da7aamitm9<p>If your custom.properties file setting correct then try once with restart, clearing temp folder and cache on your server. Still not working then&nbsp; raise Appian support ticket. Thanks</p><div style="clear:both;"></div>