https://community.appian.com/discussions/f/general/14991/query-regarding-post-system-event-to-feed-smart-serviceHi I am working on version 19.1. I have a requirement that when user clicks on a link in the Feed, he gets diverted to a form. In other words, I want that the user gets diverted to an Action when he clicks on a link. In the Action Process nodeen-USTelligent Community 12https://community.appian.com/thread/67157?ContentTypeID=1Fri, 07 Jun 2019 19:03:03 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:ef088231-39a9-46e7-bc31-8c89ff15b6d2ChristineLHutchison<p>However, keep in mind that you can tag a record to a news feed and allow your site to show the news tab. So, you could do a combo of record tag, site, and then related actions from the record. Hope that gives you some ideas.</p><div style="clear:both;"></div>https://community.appian.com/thread/67021?ContentTypeID=1Tue, 04 Jun 2019 14:37:47 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:c4771dd8-de9c-4679-a828-bcfc207367e0Peter Lewis<p>This is not possible through News. The Open a Case feature only allows you to add comments and start the process - it doesn&#39;t allow you to show a form from the news feed. Your best bet is to provide&nbsp;the full URL in your news post to a Tempo Action or a Site page where the user could initiate the action.</p> <p>Here&#39;s some more information about the Open a Case feature:</p> <p><a href="https://docs.appian.com/suite/help/latest/Enabling_Mobile_Case_Management.html">https://docs.appian.com/suite/help/latest/Enabling_Mobile_Case_Management.html</a></p><div style="clear:both;"></div>