https://community.appian.com/discussions/f/general/17981/need-design-help-receive-message-eventHi All , I am using Receive Message event to trigger a process model through email and storing all the required email properties using message properties bean. Whenever the mail comes to inbox and process gets triggered , i am creating a entry in Databaseen-USTelligent Community 12https://community.appian.com/thread/70778?ContentTypeID=1Tue, 03 Dec 2019 05:46:35 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:3ee2114a-0305-4f39-8b49-e943f60c9c44arunkumarc0001<p>Hi Anu,</p> <p>If I understood your question correctly. you do not want to store the response mail from a user. in this case, you can read the subject of the mail from message properties and if you find RE: as the prefix, you can skip DB write. Or if you need an audit history of the same you can maintain a separate table which contains all mails alone with a column called &quot;Mail Type&quot; Value could be&nbsp;(New, Reply, Forward, Automatic reply)&nbsp;</p><div style="clear:both;"></div>https://community.appian.com/thread/70738?ContentTypeID=1Fri, 29 Nov 2019 08:36:54 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:d7bcea9d-9308-4ac2-8194-97d85ee0a02dTim<p>One of the simplest ways is to add an identifier to the outbound email subject such as [CaseID: ######]. Whenever a process instance is started on receipt of an email you can just parse the subject for this string pattern and if identified you can create a relational entity in your database.</p> <p><a href="https://docs.appian.com/suite/help/19.4/Receive_Message_Event.html#email-message-type">https://docs.appian.com/suite/help/19.4/Receive_Message_Event.html#email-message-type</a></p><div style="clear:both;"></div>