Notify users of an event

RE: Notify users of an event

Julien Fontaine — Tue, 12 May 2020 07:07:20 GMT

Indeed !

Thank you

RE: Notify users of an event

Stewart Burchell — Mon, 11 May 2020 15:55:19 GMT

I think you need to check this box as well:

RE: Notify users of an event

Julien Fontaine — Mon, 11 May 2020 15:49:17 GMT

Hello Peter,

Unfortunely, we do not use News or Tempo. We use only the site part of Appian.

RE: Notify users of an event

Julien Fontaine — Mon, 11 May 2020 15:47:55 GMT

Thank you Stewart for your answer.

I certainly missconfigured the user input task because I received 4 emails (as much as the number of the user of the group).

In the Other tab of the component, I checked Run one instance for each assignee.

In the Assignment tab, it is assign to a process variable which type is Group and it is filled with a constant.

Did I miss something ?

RE: Notify users of an event

Peter Lewis — Mon, 11 May 2020 14:56:20 GMT

Could you also try News? I believe even if you are using Sites, you could still send a news post associated with a record (which would then show as a push notification).

RE: Notify users of an event

Stewart Burchell — Mon, 11 May 2020 14:17:55 GMT

Currently (AFAIK) you cannot send Mobile Push messages without assigning a Task to a User. But you could use this existing pattern anyway: just assign a Task to EVERY individual that you want notified. Each User will get a Task and, associated with that, assuming they're set up to receive Push notifications, a Push message as well. If you're not interested in the Task for the Users you can simply put a timeout on the Task to kill it off after, say, 5 minutes.