Can't send email from process model in debug

RE: Can't send email from process model in debug

Robert Liu — Tue, 22 Dec 2020 16:11:08 GMT

Glad to hear you resolved the issue.

Deepak Shinde — Tue, 22 Dec 2020 16:00:34 GMT

Yes, after enabling sending emails in admin console, able to send emails.

when i selected from: process Model To: abc@org.com then i got a test mail sent to my office id.

Robert Liu — Tue, 22 Dec 2020 15:40:33 GMT

1. does this user have correct email address in appian account?

2. did you enable sending emails in admin console?

Pedro Simões — Tue, 22 Dec 2020 10:42:17 GMT

Deepak Shinde, what happens when you run the process model? Does it fail at the Send Email Smart Service?

Are you using the toemailrecipient function in the To: section of the configuration

Deepak Shinde — Tue, 22 Dec 2020 08:13:51 GMT

i have not written any expression/code

Shikha — Tue, 22 Dec 2020 08:01:07 GMT

Can you post your form SAIL code ? How are you triggering the above process model ? Any error message you getting ?

Deepak Shinde — Tue, 22 Dec 2020 06:39:37 GMT

My setup is cloud, I have correct Admin configured.

I have requirement where i have to create a ticket filling a form and post submission a email has to trigger to user/Groups.

Please give me detailed steps to get above requirement done.

Pedro Simões — Tue, 15 Dec 2020 15:20:23 GMT

Hi Deepak Shinde, you need to provide a bit more of context to your infrastructure and design in order for the Community to be able to help you.

What is your current setup? On-Prem? Cloud? Do you have the correct Admin configuration if in Cloud? Configured SMTP if On-Prem?