Image in an email body via safelink() method.

RE: Image in an email body via safelink() method.

Timo — Mon, 01 Feb 2021 08:13:37 GMT

We created a HTML template for an email where we use this.

In the HTML template we have a mailto link, which opens the email clients.
You can pass variables in HTML templates by adding ###variable###

RE: Image in an email body via safelink() method.

Charu — Fri, 29 Jan 2021 17:56:46 GMT

I am not sending an email from Appian, it will create a link that will open the user's email client. Basically not using any smart service.

RE: Image in an email body via safelink() method.

ericg329 — Thu, 28 Jan 2021 23:39:05 GMT

Are you trying to send an email from Appian or just create a link that will open the user's email client?

Your example code implies you are trying to create a link to open the user's email client and create the body. Adding an image that way isn't possible with HTML. If your users already have their company logo in the signature of their email client then it would work. You would need to evaluate that scenario with your user community.

Alternatively, you can kick off a process and use the send email smart service such that the email is formatted and sent from Appian, rather than the user. There are a fair amount of posts on community about adding images to an email using the smart service if you need guidance on how to configure the node for your use case.

docs.appian.com/.../Send_Email_Smart_Service.html