https://community.appian.com/discussions/f/general/21128/send-escalation-email-to-assignee-s-managerHi, We have requirement to send an escalation email notification to assignee&#39;s manager ( Organization AD) if user input task is not actioned within stipulated time. Can you pls suggest if this is possible in Appian to obtain someone&#39;s manager name dynamicallyen-USTelligent Community 12https://community.appian.com/thread/82349?ContentTypeID=1Fri, 04 Jun 2021 14:57:14 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:a681b220-b6cb-43c1-8830-1f6e8ce4d039amikb0002<p>Thank you <a href="/members/gabriele.camilli">Gabriele Camilli</a>&nbsp;. This will be helpful.</p><div style="clear:both;"></div>https://community.appian.com/thread/82347?ContentTypeID=1Fri, 04 Jun 2021 14:29:12 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:860fbcef-2a7c-47d5-be40-2939d1f89e5bGabriele Camilli<p>Hi,</p> <p>some possible solutions i may suggest:</p> <p></p> <ol> <li>If you have an integration for your organizations AD with that information in, you can just create a rule to retrieve a user&#39;s manager</li> <li>If that information is in the Appian User Profile in Administration Console, you can use that information using the user() function</li> <li>An always good solution could be to have a reference table userToManager, that requires to maintain that information on the DB and/or create a process to let some group of user to update that information on organization&#39;s changes</li> </ol><div style="clear:both;"></div>