Session Expiry Message Issue

RE: Session Expiry Message Issue

Mallepu Prashanth — Mon, 17 Apr 2023 18:54:44 GMT

Session will timeout and you will be logged out depends on how the Environment timeout settings..

RE: Session Expiry Message Issue

bhavikav — Thu, 23 Mar 2023 17:48:42 GMT

Hi, Does anyone seen this behaviour for sites? Do we get session timeout or not

RE: Session Expiry Message Issue

Jabra — Tue, 23 Aug 2022 10:39:10 GMT

Hi Harshit,

I may not have framed my sentence correctly. But, when we click on 'Resume Session', nothing happens. I mean no action happens with the page, until the page is refreshed. But, when we click on 'Sign Out' we get below pop up message from browser

RE: Session Expiry Message Issue

Harshit Bumb (Appyzie) — Tue, 23 Aug 2022 10:35:19 GMT

When you click on resume, you resumed your session. So you can continue working. But when you click on "Sign out" then Appian is just showing its care by asking if you really want to leave as you have some unsaved changes

RE: Session Expiry Message Issue

Jabra — Tue, 23 Aug 2022 09:33:10 GMT

Hi Harshit,

Thanks for your reply.

I'm able to click on Sign Out and Resume buttons.
but, when I click on 'Sign Out', browser pops up the below message:

but, when clicking on 'Resume Session', nothing happens.
Can you please provide your inputs on this?

RE: Session Expiry Message Issue

Harshit Bumb (Appyzie) — Tue, 23 Aug 2022 09:16:36 GMT

This is a common problem a lot of us are facing. I doubt that this is because of some overlay in Appian. And I also tried to reach out to the support but according to them, everything was just fine.
There are two ways with which you can confirm if what I am saying is making any sense.

Try using Mozilla or Edge and it should work fine in those browsers.
You should be able to use the "Tab" key on your keyboard to navigate to that button and then hit the "Space" or "Enter" key to click on the button.

You can also increase the session timeout in the Admin Console