We are currently using the email poller functionality to initiate processes in Ahttps://community.appian.com/discussions/f/general/2806/we-are-currently-using-the-email-poller-functionality-to-initiate-processes-in-aWe are currently using the email poller functionality to initiate processes in Appian. One of the limitations of this functionality, is that the email must be in Plain Text format in order for Appian to read it. Is there a workaround that can be implementeden-USTelligent Community 12RE: We are currently using the email poller functionality to initiate processes in Ahttps://community.appian.com/thread/9812?ContentTypeID=1Thu, 05 Jun 2014 05:22:30 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:6be0f2cf-1477-474a-b735-08a8d4c4e67dmalcolm.rossAppian ships with a striphtml() function to facilitate this... There should be no functional different in retrieving a plain text vs html email.. <br /><br />striphtml() Converts an HTML string into a plain Text by converting &lt;br&gt;, &lt;p&gt;, and &lt;div&gt; to line breaks, stripping all other tags, and converting escaped characters into their display values<br /><br /><div style="clear:both;"></div>RE: We are currently using the email poller functionality to initiate processes in Ahttps://community.appian.com/thread/9811?ContentTypeID=1Thu, 05 Jun 2014 04:46:05 GMTd3a83456-d57b-489c-a84c-4e8267bb592a:03c1f76c-281b-4868-a117-301c97ea0c05Eduardo FuentesWhat issues are you getting when receiving HTML formatted emails? We are not aware of any limitation on this matter.<div style="clear:both;"></div>