ChatBot in Appian

RE: ChatBot in Appian

Stefan Helzle — Wed, 22 Nov 2023 13:36:10 GMT

Chat with records is meant to chat with your data. Not to acquire structured from a user.

RE: ChatBot in Appian

Sri Ram Kaja — Wed, 22 Nov 2023 13:00:20 GMT

Hi ak0642 ,

Now we have a new component called records chat in 23.4 which can be used for chat bot experience.

Appian Release Notes - Appian 23.4

RE: ChatBot in Appian

ak0642 — Wed, 22 Nov 2023 12:01:43 GMT

How can we customize chatBot responses according to our application. Eg: In case if its travel related application, interface should ask me please tell me you ticket number, in case for KYC please tell me your DOB and account number.. Etc

RE: ChatBot in Appian

sanchitg0002 — Tue, 02 May 2023 06:38:31 GMT

Looks like you have not setup the OpenAI CS before using the component plugin. Please create one after deploying plugin and pass the constant referring to the CS in the field parameter.

RE: ChatBot in Appian

GopalK — Tue, 02 May 2023 06:24:42 GMT

if you have created a connected system then check if you configured it required details.

RE: ChatBot in Appian

rohithchebolu — Tue, 02 May 2023 06:14:50 GMT

can you please assist me on how to implement the Open AI plugin into our interface. I've done the whole thing but the open AI is not providing any reply to me and showing an error saying "Missing Required Parameter: openAIConnectedSystem" .What could be the solution for this query.

RE: ChatBot in Appian

Harshit Bumb (Appyzie) — Sat, 22 Apr 2023 11:55:14 GMT

It depends on what work would you like your chatBot to do. If you want it to interact with the application's data, then remember that you'll have to expose your business data to a third party. There are several providers for the same like, Dialog flow, Open AI's chatGPT etc.

But for these, you'll have to create an API to send and receive data and do some magic with SAIL to create interfaces that look like chat screen. Or you can build a plugin from scratch for more smoother, jitter-free experience.

RE: ChatBot in Appian

sanchitg0002 — Thu, 20 Apr 2023 16:55:11 GMT

Just recently Open AI CS and component plugin have been added to Appmarket. You can directly use chatBot component in your interface and customize it your way. Tried it few days back, cool stuff.

RE: ChatBot in Appian

Abhay Dalsaniya — Thu, 20 Apr 2023 14:50:43 GMT

You may also integrate with chatGPT using openAPI connectors.

RE: ChatBot in Appian

Stefan Helzle — Thu, 20 Apr 2023 12:19:19 GMT

Does this help?

community.appian.com/.../chatbot-integration